Vetted Operations Management Professionals

“Executive operations/project leader who managed cross-entity priority initiatives for Eric Schmidt’s family office, driving alignment through structured reporting and dashboards. Led a board-level digital transformation at ACC, moving a 14-member Board of Trustees from paper processes to board software, and brings high-discretion experience supporting Senator Warner.”

“Chief of Staff to the family of Kevin Scott (CTO of Microsoft), serving as the first CoS to unify previously siloed teams and build an operating cadence for executive decision-making. Experienced running high-stakes, high-security events including a Presidential fundraiser/President Biden visit, coordinating with the presidential advance team and Secret Service while protecting principal priorities and privacy.”

“Operator/program leader from Keyo who builds the “operating backbone” for fast-moving teams—OKRs/KPIs, dashboards, SOPs, and tight decision cadences. Led end-to-end initiatives spanning supply/delivery stabilization, finance reporting/forecasting inputs, vendor alignment, and company-wide SOC 2 Type II compliance with centralized audit evidence.”

“Operations-focused advisor with experience building scalable structures in highly regulated and transaction-heavy environments. Restructured a multi-state cannabis startup into a parent/subsidiary model with a separate IP entity and implemented governance/compliance systems that supported multiple private placements. Also transformed an M&A advisory firm into a more scalable platform by standardizing the deal lifecycle, improving onboarding/compliance, and reducing deal cycle time.”

“US leader for Freeman Clark (fractional IT leadership services) who drove a >$1.5M capital raise tied to repositioning the US business as a standalone entity. Previously led a turnaround at Environmental Data Resources by unifying fragmented data/SaaS platforms and landing Wells Fargo and JPMorgan Chase on significant 5-year subscriptions through co-designed solutions; also has GTM leadership experience in a PE-backed startup (LogicSource) spanning sales through delivery alignment.”

“Customer Success / product-facing account owner in a property management/rent payments platform, managing enterprise onboarding, adoption, and subscription conversion. Strong track record using CSAT/NPS and direct customer feedback to influence roadmap (e.g., shipping UX fixes within a sprint and reducing closed accounts ~10%), plus experience implementing AI chatbot/agentic workflows to improve support and drive upsell into partner services like mortgages and insurance.”

“Operations/GTM/P&L/M&A leader and long-time product advisor exploring entrepreneurship; has conducted market research and is evaluating a cybersecurity concept focused on preventing Business Email Compromise (BEC). Demonstrated ability to turn an $80K consulting assessment into $1.4M in integration revenue and a $500K ARR follow-on by identifying target-state integration needs and building an MSP to sustain outcomes.”

“Former Head of Growth & Strategy at a digital identity company (pre-MBA in Boston) who ran multiple cross-functional initiatives across sales, product, and finance. Delivered measurable outcomes including raising sales conversion from 70% to 83% in 30 days, achieving 17% profitability via a new pricing model, and launching a new onboarding platform GTM on time.”

“Operations leader (including COO experience) who has built and optimized internal operating systems for growing organizations, notably formalizing SOPs, org structure, KPIs/incentives, and business continuity for a scaling law firm. Also experienced translating board-level direction into executable, measurable plans at Seminole Tribe of Florida, using clear visuals and dashboards to mentor leaders without formal operations backgrounds.”

“Sourcing/procurement professional from Pavana Impex who has owned end-to-end sourcing for production-critical materials, combining spend/demand analytics with hands-on supplier onboarding, negotiation, and production-to-delivery execution. Demonstrates strong trade and landed-cost acumen (HS classification/COO, broker coordination, packaging changes) and a structured approach to supplier performance improvement using scorecards, CAPA, and OTIF/OTD tracking.”

“Early GMH Associates employee who helped build the business development/operations approach that capitalized on new DoD MHPI legislation, scaling from a 4-person team to a national privatized military housing leader. Cites a turnaround from negative NOI to $50M NOI and growth to 1,400+ employees across 56 properties valued at $10B+, driven by KPI-based management, monthly P&L/satisfaction reviews, and strong client discovery and delivery discipline.”

“Cross-functional product/engineering leader with startup and enterprise experience (Whimstay, Wells Fargo, Leap AI Technologies). Has owned end-to-end delivery including UI and payment architecture—built a multi-customer reservation payment flow using pre-auth plus event/timer-driven reminders and handled tricky edge cases like date changeover. Also introduced lightweight process (Jira, sprints, team/module structuring) to increase delivery speed in an early-stage AI document-matching startup.”

“Talent acquisition leader with experience at Grey, Publicis, and Taylored Search who specializes in building and restructuring recruiting teams and embedding TA into strategic business planning (including new business/RFP pipelines). Known for bringing market data and candidate sentiment into executive org-design decisions to improve hiring outcomes, speed offer approvals, and increase acceptance rates.”

“Operations leader with deep experience scaling early-stage energy companies, including helping take Sunnova through an IPO and currently building Radial Power’s project development and accounting frameworks. Known for creating standardized, repeatable workflows (interconnections/community solar) and service operating models (centralized dispatch + local field service) that reduce cost, backlog, and time-to-NTP while enabling rapid growth.”

“Operations leader specializing in building scalable internal systems for startups, from being Spoonflower’s first ops hire (5th employee) to launching its first international Berlin/EMEA office from scratch. At bookingkit, drove measurable operational improvements by implementing a customized OKR framework (+18% goal achievement) and deploying automation/AI tools like Contractbook and kapa.ai to eliminate manual work and save engineering time.”

“Customer Success leader with deep ad tech expertise who owned enterprise accounts end-to-end, including Bank of America, driving ad fraud down from ~8–10% to <1% in ~3 months and resolving spikes through data-driven investigations. Experienced partnering cross-functionally as a PM to build analytics dashboards and using user stories to align Product/Engineering/Sales and influence roadmap priorities; also supports land-and-expand via paid benchmarking/industry data upsells.”

“Founder/CEO who built Hometown Heart from the ground up—creating SOPs and standing up hiring, GTM, finance, and investor/government relations—scaling from 6 employees and $100K debt to 350 employees and $40M in annual revenue in 3 years. Led expansion into San Francisco County, proactively managing compliance/licensing and municipal stakeholders to secure early approvals and drive major revenue growth.”

“Global Talent Acquisition Operations leader with ~10 years leading TA strategy across North America, EMEA, and APAC; built and manages a 14-person worldwide TA team at Computershare. Known for modernizing recruiting operations with AI-driven sourcing, market intelligence (TalentNeuron), and digital interviewing—most notably redesigning India hiring workflows to cut time-to-fill by 35%—and for leading major ATS transformation work including Oracle Taleo to Oracle Fusion migration with UAT and hypercare.”

“Omnichannel merchandising and partnerships leader who owned end-to-end strategy for major soccer programs, including USA Soccer and the Argentina National Team. Negotiated a sophisticated dual-license structure to preserve Amazon channel rights while protecting margin, and drove $8M in pre-buys plus margin improvement through disciplined planning, Excel-based hindsight analysis, and in-season inventory adjustments.”

“Recruiting Operations leader who has owned the full recruiting lifecycle (intake/workforce planning through ATS, metrics, and onboarding handoff) and managed teams of 5–12. Notably redesigned Standard Bank Group’s graduate hiring process for ~10,000 applicants, cutting time-to-hire by 15% and improving candidate experience, and currently supports urgent RN/LVN hiring in home health with standardized credentialing and compliance workflows.”

“Engineering/technology leader who spearheaded an ultra low-latency AI-CDN SaaS platform on a multi-cloud stack (AWS/Azure/Alicloud), helping transform ARHT from a boutique provider into a global SaaS solution. Built distributed engineering and follow-the-sun support teams and helped secure major enterprise clients (TD Bank, Gucci, NATO, EY) while also leading board communications and raising $6M for a public-listed company.”

“Operator/CIO-type leader who has supported multiple founding teams and stepped in early at a high-growth venture (4th employee) to build core operations and hiring as the company scaled rapidly (4→40 employees; ~$1M→~$8M revenue in a year). Implemented an enterprise ATS across ~600 employees to centralize candidate flow and cut talent acquisition costs, and created a standardized operational playbook (30–40 offerings) to improve delivery efficiency in a healthcare/pharma-focused agency.”

“Early-stage operator brought in as hire #1 in a VP/president capacity to build a franchised business from two studios into a scaled support organization (including franchisee onboarding, call center, and a 60-person support staff). Implemented EOS and KPI dashboarding to accelerate speed-to-open and speed-to-profitability, then replicated the playbook as president of an acquired boxing brand while building accounting and ops teams from scratch.”

“Executive-operations/program leader who supports senior leadership through multiple concurrent, high-visibility initiatives (tech rollout, cost optimization, growth strategy). Known for creating portfolio dashboards, operating cadences, and decision logs that reduce initiative sprawl, accelerate executive decision-making, and keep cross-functional teams aligned while maintaining strict confidentiality during sensitive changes like leadership restructures.”