Vetted Operations Professionals in the NYC Metro

“Operations and transformation leader with 15+ years spanning aviation, technology, marketing, and global production organizations. Has led merger integrations at VML Live, enterprise-scale operational initiatives at JetBlue, and global shared-services centralization at Publicis Groupe, with measurable impact including 10% higher billable rates, 75% fewer revenue recognition adjustments, and $200K+ in monthly savings.”

“Operations leader managing a Northeastern US/Canada region with day-to-day responsibility for 17 facilities while also running multiple country-wide programs (goal/KPI and performance review for 130+ ops leaders, cleanliness across 90+ sites, and cost reduction). Previously led a PMO org reporting to a VP of Engineering and implemented a quarterly prioritization/resource allocation system across 200+ projects for a 500+ engineer organization.”

“Consultant focused on senior/C-suite effectiveness and cross-functional execution, including implementing a Team of Teams approach. Has led large-scale planning and alignment efforts (e.g., annual planning across 150 employees at a top quant hedge fund) and supported executive productivity through CEO calendar analytics, SOPs, and operating cadences. Experience spans highly regulated/public-company contexts and enterprise software global sales strategy.”

“Founder-owner of BoostChat who built a production AI ticket-routing platform for service businesses, bridging Telegram customer chats to contractor workflows in Revolt with measurable gains in speed and satisfaction. Also stepped from QA analyst into a lead software engineer role at Con Edison, helping modernize a legacy mapping platform.”

Christina Flores

Screened ReferencesStrong rec.

Director-level Executive Operations & Administrative Leader in government, nonprofit, and private office settings

New York, NY14y exp

“Executive operations/project leader who managed cross-entity priority initiatives for Eric Schmidt’s family office, driving alignment through structured reporting and dashboards. Led a board-level digital transformation at ACC, moving a 14-member Board of Trustees from paper processes to board software, and brings high-discretion experience supporting Senator Warner.”

“Startup operator with experience spanning Series D scale-up GTM strategy at Motive and earlier-stage marketplace operations at Fleek and BridgeLinx. Stands out for building operating infrastructure, redesigning sales compensation, and automating leadership reporting with measurable impact, including 12% sales efficiency gains, 40% less reporting overhead, and 9% better rep performance.”

“Healthcare operator/strategic program lead currently at Time Care working directly with national health insurance payer partners to translate executive priorities into operational initiatives (e.g., patient marketing, data interoperability, in-home member access). Previously led the build-out and day-to-day execution of a new value-based performance risk division at Stellar Health, combining metrics-driven operations with long-term strategy and executive alignment.”

“APAC-to-US startup operator who began in client advisory at CXG and Ipsos, then joined Potloc as an early employee and helped scale it from Series A to C. Built functions, operating models, and a new US market from scratch, and later created a partnerships function that closed 4 deals worth over $1M in annual revenue.”

“PMP-certified implementation project manager with 7+ years leading enterprise SaaS rollouts in government-funded healthcare and human services environments. At Caseworthy, they have owned full-lifecycle deployments of ClientTrack and the Azure OpenAI-based CARA AI copilot, managing complex data migration, compliance, and stakeholder governance challenges across multiple concurrent projects.”