Vetted Customer Service Professionals

Danny Gainer

Screened

Executive product leader specializing in AI-powered B2B SaaS

American Fork, UT9y exp

“Product leader in sales tech who has served as both the first product hire and Head/Director of Product, with hands-on experience building AI-native workflow products. Most notably, they led an AI sales coaching product that analyzed calls and delivered personalized coaching, driving a 7% lift in revenue per rep per day, and also redesigned rep workflows to cut disposition time by 75%. Their differentiator is a strong human-centered AI philosophy focused on changing behavior and building trust, not just automating tasks.”

“Software engineer with end-to-end ownership of a Qt/C++/QML desktop app for monitoring/configuring equipment, including hands-on UI performance optimization. Also built a web-based AI agent interface (React/TypeScript + Python Flask) with strong API contract discipline and async state handling, and improved microservices reliability using idempotency, DLQs, and observability. Created an internal CI/CD automation tool adopted across engineering and operations teams, adding safer rollbacks and better error messaging based on feedback.”

“Cloud/infrastructure engineer with strong production operations background across AWS, Azure, and Kubernetes, supporting 30+ enterprise workloads for ~40,000 users. Demonstrated incident leadership (hybrid AKS-to-AWS routing outage) with a reported 60% MTTR reduction, plus hands-on CI/CD (Jenkins) and Terraform-based IaC for AWS (VPC/EC2/EKS). Lacks direct IBM Power/AIX/PowerHA experience but emphasizes transferable ops and troubleshooting skills.”

Rachael McKenna

Screened

Junior Film & Video Production Specialist specializing in cinematography, editing, and photography

Massachusetts, USA5y exp

“Greater Boston-based videographer/cinematographer with ~3 years producing YouTube Live Reality Games (Survivor/Big Brother-style) and leading shoots from pre-pro through on-set interviews and episodic storytelling. Also served as Director of Photography on an industry-style senior capstone short film at Quinnipiac University, stepping in as lighting designer/gaffer to create a noir night aesthetic on a constrained budget; work currently on Vimeo and being submitted to festivals.”

“Early-stage GTM seller with a strong self-sourced outbound motion who has sold growth-focused solutions to founders, heads of growth, and revenue leaders. Stands out for building structure in ambiguous environments—refining ICP, messaging, qualification, and process—and for driving measurable pipeline gains, including increasing qualified meetings from ~5 to ~25 per month and improving conversion rates from ~20% to ~35%.”

“Early-career growth marketer with hands-on experience spanning B2B sponsorship renewals, student organization growth, and workflow/process redesign. Has supported enterprise partner retention for the Golden State Warriors, driven measurable membership and revenue growth as VP of Marketing for AITP at San Diego State, and built Airtable-based operational systems to reduce funnel friction.”

“Healthcare software sales candidate with hands-on experience building outbound campaigns, refining ICP and messaging in a small, iterative environment, and selling AI-enabled EMR capabilities. Demonstrates strong consultative discovery in nuanced care settings like home health and home care, with measurable outbound results including a 12% reply rate, 5-10 demos, and 25% demo conversion.”

Darren Jarvis

Screened

Senior Full-Stack Developer specializing in AI automation and enterprise CMS integrations

Langley, Canada15y exp

“Frontend engineer who led an MVP-to-scale React/TypeScript web dashboard for high-volume email triage with AI-suggested replies, supporting multi-tenant Gmail/Outlook providers. Emphasizes rigorous state normalization and layered state management (React Query + workflow + local UI), plus a testing-pyramid QA strategy and measurable performance instrumentation to keep quality and velocity high.”

FELIPE PEREIRA

Screened

Senior 3D Generalist specializing in game level design and environment art

Campinas, SP10y exp

“Real-time game VFX artist with VR/mobile performance focus, using Unreal Niagara and Unity particle/shader workflows to create readable gameplay feedback (e.g., crystal gate progression cue). Has shipped iterative, playtest-driven VFX in a horror title (Flesh Aberration), collaborating closely with designers and engineers to balance atmosphere with player attention and clarity.”

Kyle Lampley

Screened

Mid-level Academic Program Coordinator specializing in student services and event logistics

San Luis Obispo, CA5y exp

“Coordinator at a Black Academic Excellence Center who runs full-cycle hiring for student employees, including sourcing via campus channels, structured candidate evaluation, offer coordination, and onboarding/timekeeping setup. Demonstrates a process-driven approach to maintaining diverse pipelines and keeping high-volume searches moving through proactive hiring manager alignment and metric-based tracking.”

“Early-career growth/research candidate with hands-on experience using surveys, interviews, Instagram content testing, Excel, and Qualtrics to diagnose conversion friction in a campus dining environment. Stands out for applying structured growth thinking without direct revenue ownership—translating ambiguous problems into actionable recommendations around messaging, convenience, and operating hours.”

Isaac Stewart

Screened

Senior Cybersecurity Consultant specializing in security operations and enterprise defense

Somerset, NJ15y exp

“Security-focused Solutions Engineer/Technical Consultant from SHI and Stratascale with hands-on pre-sales ownership across discovery, demos, POVs/POCs, and enterprise architecture discussions. Particularly strong in DLP use cases, where they customized demos and tuned deployments to lower false positives, improve customer confidence, and help clients move from monitor mode to blocking mode.”