Vetted Operations Managers

“Operations/people leader with strong analytics orientation who has led large multi-site teams and built KPI dashboards to drive measurable performance gains. Notably improved a high-volume intake process at NYCHHC by ~20% through real-time throughput/wait-time tracking and workflow standardization, and partnered with senior leaders at Amalgamated Bank to lift engagement by 15%.”

“Engineering leader who delivered a Magento-to-Shopify rebuild ahead of schedule while maintaining 100% team retention over 4 years at Hydrobuilder Holdings. Also built and ran a concert-listing platform (TourVolume) in production for 12+ years (Webby Honorable Mention) and later open-sourced the full codebase. Deep experience in auth/API platforms on AWS, including moving critical auth services from Lambda to ECS to eliminate cold-start latency.”

“Startup/scale-up operations leader who repeatedly builds lightweight but rigorous operating systems (OKRs/KPIs, agile/Lean cadences, PMO, financial controls, People Ops) from scratch and through change resistance. Cites measurable outcomes including 38% faster execution, 12x user growth, major cost reductions, and valuation increases (e.g., $6M to $56M in <12 months) across companies including DocuGuardian, Washify, NxtWash/NextWash, and Parkidy.”

“Project/operations coordinator who helped spin off Cannabiz Advisor from an accounting firm, coordinating tax/accounting, marketing, sales, and client onboarding/training to launch the new service line and build a book of 30 clients within a few months. Also implemented a sales performance cadence at Orion Mobile with the VP of Sales, combining weekly metric reviews with structured rep action plans.”

“Operations/project leader with extensive experience running multiple cross-functional initiatives, including transitioning department functions to an overseas team with defined workflows, KPIs, and executive approval. Implements executive-facing systems (Asana, Microsoft Lists, Geckoboard) and tight communication cadences to drive real-time visibility, alignment, and accountability, and is trusted with sensitive HR/termination-related confidentiality.”

“Operations Manager leading a 10-person BA team and owning operations execution across three lines of business, with additional ownership of OKRs tied to talent development (IDPs), value metrics, and recognition programs. Designed an onboarding framework aligned to company strategy and OKRs that improved retention, ramp-up, and engagement, and built healthcare college partnerships to strengthen hiring and internship pipelines while supporting cross-functional enterprise system implementations (policy admin, finance/HR, billing, call centers).”

“Supply chain/sourcing leader with experience taking a personal hydration system from idea to product, coordinating 35 custom-component suppliers into a CM-led FATP and logistics flow. Demonstrated trade/tariff risk mitigation by shifting manufacturing from China to Taiwan/Indonesia while standing up logistics plus IQC/OQC and buffering inventory to avoid sales disruption. Known for hands-on supplier qualification/auditing and for turning around supplier performance through clear communication, forecasts, and direction.”