Vetted Sales & Business Development Professionals in the Bay Area

“Enterprise Customer Success professional (Iron Mountain Services) who owns accounts end-to-end from onboarding through renewal, with a strong focus on driving adoption via success plans, stakeholder alignment, and integration unblocking across Product/Engineering/Sales. Also has adjacent martech/analytics exposure (Google Analytics, Search Console, SEO audit tools) and experience translating customer feedback and usage data into roadmap-impacting product requirements.”

“Customer Success professional with enterprise experience across Handshake and Xactly, specializing in rescuing at-risk implementations, driving adoption through employer branding/analytics, and coordinating complex stakeholder maps across technical teams and business owners. Has influenced product changes by aggregating high-ARR customer feedback and has supported time-sensitive sales compensation plan rollouts while integrations were in progress, reducing long-term reliance on professional services.”

“Enterprise Customer Success leader in fleet/telematics who managed a multi-million ARR portfolio through complex post-acquisition platform migrations and a large-scale 3G-to-4G transition. Uses data-driven health scoring, QBRs, and stakeholder alignment to drive adoption, reduce churn risk, and support renewals/expansion, and has influenced product roadmap via customer-driven reporting enhancements.”

“Education staffing sales professional (4+ years) focused on school districts, selling primarily to Special Education directors and expanding into new departments like Social & Emotional Learning. Known for building trusted relationships and improving operational processes—most notably pre-onboarding talent to cut fulfillment time from weeks to days and exceeding a 2025 growth target by increasing weekly book of business from $35K to $62K.”

Paul Jimenez

Screened

Mid-level Customer Success Manager specializing in SaaS onboarding and retention

San Francisco, CA5y exp

“Customer Success Manager at an early-stage SaaS serving trade schools (cosmetology, welding, language, EMT), owning post-sales handoff through onboarding, adoption, and retention across 25 accounts. Built scalable onboarding motions (including a go-live validation process) that cut support volume ~30% and introduced CSAT surveying (>85% positive). Strong cross-functional operator on integrations (data imports/APIs/partners) and has closed at least one plan upgrade by tying additional modules (e.g., payment processing) to operational value.”

“Sales professional focused on staffing/talent operations and GTM enablement solutions, with a disciplined outbound motion (ICP, org mapping, multi-threading across calls/LinkedIn/email). Has examples of winning mid-market deals ($30K–$60K) and expanding an account to ~$52K ACV, plus building early-stage sales process rigor (MEDDICC, pipeline reviews) that produced predictable pipeline in ~90 days and shortened cycles by ~20%.”