Pre-screened and vetted in the Bay Area.
Director-level Customer Success & Account Leader specializing in enterprise integrated marketing
Intern Product Ops & Customer Success professional specializing in SaaS deployments
Senior Customer Success & Strategic Account Management leader specializing in AI-driven FinTech SaaS
Mid-level Customer Success & Strategic Account Manager specializing in FinTech and SaaS
“Enterprise Customer Success/implementation leader in fintech (Optimus) specializing in payment reconciliation platforms, complex integrations (API/SFTP), and data normalization across processors/banks/ERPs. Demonstrated measurable impact (60–70% reduction in manual reconciliation) and strong cross-functional/product influence, including roadmap improvements for exception management and successful land-and-expand into fee management.”
Mid-level Sales Engineer specializing in GNSS/RTK and technical pre-sales
“GEODNET engineer specializing in edge-to-cloud, real-time GNSS data pipelines at global scale (thousands of heterogeneous base stations). Built deterministic-latency ingestion with RTCM/MSM normalization, jitter buffering, and firmware-aware parsing, and shipped production hotfixes using canary rollouts and deep observability. Also delivers customer-specific GNSS/RTK outputs via tested Python tooling (CLI/API) and collaborates on-site with operators to resolve firmware and network-driven issues.”
Director-level Program Delivery & Client Success leader specializing in SaaS and SLED partnerships
“Business/partnerships-focused project/program leader with government contracting (SLED) experience who supported a cybersecurity solicitation response for Amtrak after a breach, using NIST-aligned posture assessment and recommending MFA, Zero Trust, and incident/vulnerability registers. Also led an urgent COVID-era recovery from a server crash by coordinating a move to AWS EC2 and managing vendor negotiation and project timelines for a CRM platform serving the winery/beverage industry.”
Mid-level Customer Success & Implementation Strategist specializing in B2B SaaS onboarding
“B2B SaaS Customer Success Manager based in the San Francisco Bay Area with 5–6 years of experience spanning big tech (Google) and startups. Has owned large enterprise portfolios (80+ accounts) and delivered strong outcomes including 110% NRR, 98% retention, and a 60% reduction in onboarding time by building scalable playbooks. Also brings martech/SEO analytics experience and hands-on technical problem solving (including Python scripting to unblock third-party API integrations).”
Senior Customer Success & Operations Manager specializing in enterprise retention and renewals
“Enterprise Customer Success professional with end-to-end ownership from onboarding through renewal, delivering strong measurable outcomes (35% adoption lift, 45% key feature usage lift, 95% CSAT, and 100% renewal). Experienced partnering cross-functionally with Product/Engineering/Sales to resolve integration issues and shaping roadmap via PRDs/user stories, with martech analytics/workflow expertise including Slack automation that improved lead engagement by 30%.”
Mid-level Data & Customer Success Engineer specializing in AI analytics and onboarding
Senior Customer Success Manager specializing in SaaS onboarding, retention, and support operations
Mid-level Sales Professional specializing in B2B territory and SaaS sales
Senior Account Executive specializing in B2B SaaS and subscription revenue growth
Mid-level Customer Success Engineer specializing in API integrations and application security
Entry-Level Account Executive specializing in B2B/B2C sales and prospecting
Mid-level Account Executive specializing in FinTech and payments
Mid-level DevOps & Customer Success Engineer specializing in cloud, networking, and GenAI
Mid-level Business Development & Marketing Operations professional specializing in B2B GTM and CRM
Mid-level Customer Success Manager specializing in SaaS customer advocacy and retention