Vetted Operations Professionals

Rahul Konala

Screened

Senior Strategy Consultant specializing in AI, SaaS, and TMT

New York, New York6y exp

“Cross-functional operator/program leader with experience running end-to-end platform and governance assessments and translating findings into OKRs and annual roadmaps. Central contributor to a large post-merger integration overseeing 15+ functions and identifying ~$55M in cost reallocation opportunities through headcount, process, and technology optimization.”

“Former founder/COO of Modjoul who spent 9.5 years building and scaling the company, including multiple pre-seed and seed raises and growth to 12M with Amazon. Brings a rare mix of operator grit, startup finance discipline, accelerator mentorship through CDL Wisconsin, and hands-on GTM/product launch experience with an 'all costs' founder mentality.”

“LLM/agentic workflow practitioner (Continuum AI) who productionized an LLM system for manufacturing RMA intake and warranty claims by moving from a brittle prompt to a modular pipeline with RAG, function-calling extraction, deterministic validation, and strong observability. Also diagnosed and fixed an agentic ticket-triage misrouting issue by tracing failures to retrieval timeouts, adding guardrails/fallbacks, and implementing retries plus continuous evaluation—bringing misroutes near zero while creating a repeatable debugging playbook.”

Sam McKenzie

Screened

Mid-level Business Operations & FP&A professional specializing in RevOps automation and GTM strategy

Remote7y exp

“At BuildZoom, led cross-functional alignment to launch a new product (Data Explorer) and grew it from $0 to $1.3M ARR in 12 months. Leverages analytics and BI tooling (HubSpot, Looker, Tableau, Sisense) to build executive dashboards and drive strategic decisions, including redesigning sales incentives to emphasize recurring revenue.”

“Sourcing/procurement-focused candidate who owned vendor selection and risk planning for an IoT pressure/temperature gauge prototype, partnering with a procurement expert on negotiations. Demonstrates strong operations/process mindset by fixing a sales-to-production handover bottleneck with a simple checklist and managing milestones via master trackers and RACI.”

“Lifelong basketball player with extensive exposure to elite Southern California high school basketball (Servite/Trinity League) and familiarity with college recruiting through close connections, who applies a structured PFF-style evaluation lens to scouting. Comfortable identifying talent via film and in-person viewing and proactively engaging prospects through social media outreach; also brings experience working demanding overnight/on-call schedules from Amazon last-mile logistics.”

“Revenue Ops-aligned sales development professional from Opto 22 who builds CRM dashboards and integrates AI (Claude + HubSpot) to identify under-penetrated and dormant accounts, then runs targeted outbound to uncover expansion pipeline. Reported results over the last 2–3 quarters include 70+ qualified conversations, 40+ meetings with sales engineering, and 200+ SQLs/opportunities moved into pipeline, including a re-engaged dormant customer that purchased $30K after LinkedIn outreach.”

Michelle Lu

Screened

Senior Customer Success Manager specializing in B2B SaaS retention and expansion

Pleasanton, CA8y exp

“Enterprise CSM with martech/market-intelligence background (Pulse and Gartner context) who owns accounts end-to-end from onboarding through renewal and expansion. Known for executive-level value narratives (e.g., CPO using benchmarks in a board deck), multi-threading across Product and Legal, and using usage/segmentation analytics plus activation tactics (A/B testing, targeted messaging) to drive adoption and renewals.”

Ishwari Mulay

Screened

Intern Data Scientist specializing in analytics and healthcare data

Philadelphia, PA1y exp

“Analytics candidate with AstraZeneca internship experience building scalable SQL and Python workflows on large healthcare datasets. Stands out for combining data engineering, reporting automation, and applied machine learning— including an end-to-end patient no-show prediction project that achieved 76.8% accuracy and reduced no-shows by 18%.”

Michael Boholst

Screened

Director of Operations specializing in healthcare and biotech operations

Honolulu, HI13y exp

“Operations leader who joined Nucleus Biologics early and built the company’s pre-production and technical operations operating model end-to-end, including team buildout, KPI/dashboards, and regulatory readiness. Co-led ISO 13485 certification and managed capex and multi-year initiatives up to $10M. Notably mitigated a post-COVID supply chain crisis by designing an in-house manufacturing path for a critical sterile 2000L mixing bag/impeller (including CNC/prototyping and L&E considerations), eliminating vendor reliance and driving significant YoY savings.”

“Full-cycle recruiter with experience spanning executive-level searches (hiring a Talent Acquisition Leader) and high-volume call center hiring (~100 hires/month). Uses an always-on pipeline strategy, tracks Time to Fill and funnel health, and enforces SLAs with hiring managers—including escalation to leadership—to keep throughput and decision-making on track.”

“Performance marketing and ad operations specialist who owned an Eli Lilly high-spend account ($75K–$150K/month), running campaigns across GAM, FreeWheel, and Operative One. Focused on disciplined pacing, trafficking/QA, and cross-system reporting reconciliation to hit 100% in-full delivery, stabilize CPA mid-flight, and avoid makegoods or billing escalations.”