Vetted Account Management Professionals

“Partnerships and GTM operator with experience across healthcare and the creator ecosystem: sourced and negotiated influencer deals for hormone healthcare products, and leveraged a personal network to land a major B2B white-label partnership driving steady monthly B2C sales. At TELUS Health, led a Learning product relaunch from one-time purchases to subscriptions (28% conversion vs 30% goal) and built a webinar acquisition loop optimized through iterative conversion experiments.”

“Operations leader (including COO experience) who has built and optimized internal operating systems for growing organizations, notably formalizing SOPs, org structure, KPIs/incentives, and business continuity for a scaling law firm. Also experienced translating board-level direction into executable, measurable plans at Seminole Tribe of Florida, using clear visuals and dashboards to mentor leaders without formal operations backgrounds.”

“Enterprise CSM/program lead specializing in AI-powered search and workflow automation, who owned an end-to-end generative AI chatbot rollout that replaced manual Excel-based RFP processes and achieved 4.5/5 CSAT. Leveraged outcomes to expand the account into two additional use cases (tripling ARR) and has a track record of influencing product priorities (UI personalization) and driving Voice AI expansions tied to operational support workflows.”

“Sales development professional with strong outbound and enterprise support experience, generating $2.5M pipeline and 15–20 meetings/month with a 45% meeting-to-opportunity conversion rate. Broke into the financial sector using ZoomInfo/LinkedIn Sales Navigator and Outreach sequencing, and helped win a $250K Nevada Department of Corrections deal by nurturing a CISO relationship over 8 months; known for exemplary Salesforce hygiene (Trailblazer certified).”

“Cross-functional operator with experience hiring and standing up a product support function, then reducing ambiguity across Sales/CS/Product Support through clear roles and KPI-driven accountability. Reported outcomes include +20% customer satisfaction, +40% employee engagement, and -10% churn, with an emphasis on structured execution (deliverables/deadlines/follow-ups) and proactive risk/disaster recovery planning.”

“Recruiting leader with 15 years of people management experience (up to 10 recruiters) and deep, hands-on executive search background from 5+ years at Samsung, supporting four SVPs and filling roles up to VP level. Known for streamlining complex hiring processes—cut Samsung’s 100+ page recruiting SOP and overall process roughly in half—resulting in a significant drop in time-to-fill and improved stakeholder satisfaction.”

“Paid media specialist with experience owning high-spend campaigns and shifting traditionally print-focused clients into digital (direct-sold + programmatic). Uses Xandr DSP and a KPI-driven full-funnel approach across Meta/Google/TikTok, with hands-on optimization, creative/audience testing, and campaign triage (e.g., resolving ad fatigue via frequency caps).”

“Global Talent Acquisition Operations leader with ~10 years leading TA strategy across North America, EMEA, and APAC; built and manages a 14-person worldwide TA team at Computershare. Known for modernizing recruiting operations with AI-driven sourcing, market intelligence (TalentNeuron), and digital interviewing—most notably redesigning India hiring workflows to cut time-to-fill by 35%—and for leading major ATS transformation work including Oracle Taleo to Oracle Fusion migration with UAT and hypercare.”

“Operations leader with deep healthcare delivery experience who joined a struggling VC-backed company and helped architect a full strategic pivot away from a fragmented home care LTSS agency model into a scalable chronic care telehealth/value-based care platform. Designed the end-to-end virtual care operating model (clinical team structure, triage/escalation workflows, EHR/RCM/call center ops) and rebuilt performance management around leading indicators to help leadership steer scaling decisions.”

“Operations-focused leader who joined a consulting firm immediately after consolidating 5 companies via M&A and built standardized time tracking plus utilization analytics that became a core executive-management tool. Experienced in change management and cross-functional redesign of business systems, including simplifying an over-engineered Salesforce CRM to improve sales adoption and pipeline data integrity.”

“Customer success/account and product leader who rebuilt from a failed startup into a consulting + SaaS business (~$300K) and later oversaw account management/renewals across a manufacturing software portfolio that scaled to $22M (mentions clients like Segway and Invisalign). Brings scaled-agile cross-functional leadership, strong change-management/training focus, and Salesforce analytics/reporting to drive adoption, retention, and roadmap improvements.”

“Enterprise Principal/Lead CSM with experience owning high-profile tech, fintech, and government accounts end-to-end, including regulated AWS high-side deployments for a GPU-accelerated query engine. Built onboarding and VoC programs from the ground up, drove 90% adoption in 2 months, and influenced roadmap changes delivering 10x performance gains. Previously led Cloudera’s Apple relationship across 40+ teams and delivered 125% NRR through cloud/hybrid expansion and POCs.”

“Montreal-based MBA (Queen’s University) with experience in sports/creator talent representation and growth marketing. Sourced athlete creators through research and LinkedIn outreach, helping facilitate signings and tracking success via social analytics and campaign performance. Also worked as a pricing analyst in the secondary sports ticket market, using historical data to optimize purchasing toward high-return games.”

“Enterprise implementation/deployment specialist focused on HRMS and payroll systems across APAC customers, combining cloud/hybrid (AWS/Azure/GCP) integration work with strong client-facing delivery. Demonstrated ability to debug complex production issues across application, database, and network layers (e.g., isolating VPN/router congestion) and to tailor Python-based data cleaning/scoring/utilities to customer-specific workflows.”

“Enterprise healthcare GTM/CS leader who owned large accounts end-to-end (sales through renewal), including scaling a hospital network rollout to 51 of 52 facilities in ~3 months. Built an automated customer-feedback and response system (“Schism”) using n8n + ChatGPT that cut CS workload by ~50% and informed product priorities, and has experience driving cross-functional EHR-related deployments and GTM analytics (Metabase/Snowflake/Firebase).”

“Paid media performance marketer who managed a $50K+/month multi-location senior living portfolio across Google and Meta, focused on qualified lead volume, CPL efficiency, and occupancy growth. Uses structured testing, tracking/analytics (GA4 + call tracking), and cross-platform budget reallocation to stabilize CPL at scale and recover performance when lead volume drops.”