Vetted Change Management Professionals

“Operations-focused leader/consultant who has built corporate teams from scratch and redesigned customer success vs. implementation workflows for scalable new-client onboarding. Uses structured operational audits (tools, contracts, process mapping) to identify redundancies and automation opportunities, then drives adoption through team buy-in. Also mentors cross-functional leaders and has been retained for post-acquisition systems integration.”

“Operations-focused leader who joined a consulting firm immediately after consolidating 5 companies via M&A and built standardized time tracking plus utilization analytics that became a core executive-management tool. Experienced in change management and cross-functional redesign of business systems, including simplifying an over-engineered Salesforce CRM to improve sales adoption and pipeline data integrity.”

“Customer success/account and product leader who rebuilt from a failed startup into a consulting + SaaS business (~$300K) and later oversaw account management/renewals across a manufacturing software portfolio that scaled to $22M (mentions clients like Segway and Invisalign). Brings scaled-agile cross-functional leadership, strong change-management/training focus, and Salesforce analytics/reporting to drive adoption, retention, and roadmap improvements.”

“Providing technical guidance to a small team exploring a biomedical startup focused on earlier disease detection, including for remote/underserved areas. The venture is in ideation with initial research completed and is moving toward prototyping while exploring initial investment/support.”

“Cloud/Kubernetes-focused production engineer with experience running 99.95% uptime platforms across AWS/Azure/GCP. Strong in incident response and performance troubleshooting (including a 30% MTTR reduction), and in building secure CI/CD and Terraform-based IaC for AKS/GKE microservices with robust change controls and rollback practices. Notably does not have direct IBM Power/AIX/VIOS/HMC or PowerHA/HACMP ownership.”

“Built a web-based online Sudoku game in JavaScript (multiplayer format supporting up to 6 teams with up to 5 players each) and demonstrates strong product/analytics orientation. Uses a KPI-driven approach (DAU/WAU, ARPU, session duration, LTV) and structured prioritization methods (MoSCoW, story mapping, cost of delay, DFV) to iterate toward targets; seeking a remote role around $70k/year.”

“Talent Acquisition/Recruiting Operations leader with 10+ years in TA and 6–7 years leading ops teams (up to 5 direct reports). Drove an enterprise-wide, global redesign of EchoStar’s recruiting and selection process, focusing on automation and process streamlining, and has led major HR/TA system implementations (Workday, Dayforce, iCIMS) across ATS/HRIS, onboarding, and payroll.”

“Operations/product-and-engineering leader who has repeatedly retooled early-stage/growing orgs (Open English, Metrc) to scale by implementing Scrum/Kanban, building metrics-driven decision systems, and upgrading teams with experienced product/engineering leadership. At Metrc, used data to drive executive alignment, established scrum teams and a 2-week cadence within 30 days, and helped burn down years of backlog/bugs while improving customer survey feedback within 3 months.”

“Higher-education operations leader (Assistant Dean at Howard University School of Business; inaugural Associate VP of Student Affairs/Enrollment Management at University of the District of Columbia) known for rebuilding and modernizing internal operations under constraint. Delivered measurable results including sustaining fiscal integrity across three budget cycles post-staff reduction and improving admissions throughput (+25% applications, 50% faster decisions) through process re-engineering, automation, and cross-functional governance.”

“Operations leader experienced in scaling and professionalizing founder-led and early-stage/growth manufacturing organizations (Keyline USA, Novagard, Process Technology). Known for implementing structured operating systems (RACI, S&OP, balanced scorecard, lean daily management) and ERP-enabled visibility (SAP HANA), delivering quantified improvements in throughput, inventory, capacity, and EBITDA while driving cultural adoption through pragmatic change management.”

“Senior enterprise architecture and engineering leader (Sr. Director / Principal Architect) who has owned enterprise IT strategy and governance for a $100M budget and partnered directly with C-suite stakeholders. Led a cruise-industry employee/crew digital transformation, scaling to 10 agile teams (~70 people) using SAFe/TOGAF and making architecture decisions optimized for low-connectivity environments (local database to avoid internet authentication).”

“Operations-focused advisor/consultant with experience helping a fast-growing e-commerce company scale internal operations and customer experience. Implemented a CX playbook, cloud CRM, and real-time risk controls (order tracking + anomaly detection), delivering 30%+ CSAT improvement and up to 25% retention lift in six months while also building a foundational compliance program to support regulatory and investor readiness.”

“HR/People leader with hands-on experience building HR infrastructure from scratch and driving adoption through collaborative change management. Strong labor relations background, including serving as a union-management liaison and supporting high-stakes contract negotiations with transparent, multi-scenario financial proposals to prevent strike action. Also applies people analytics to succession planning and coaches leaders to improve effectiveness.”

“Operations/HR leader and advisor with hands-on experience scaling an FDA-regulated manufacturing operation after a national retail placement—driving >40% throughput gains, 60% defect reduction, and cutting turnover by more than half through workforce, compensation, and training system redesign. Also led HR process automation (ATS/HRIS integration, employee self-service) and coaches executives on delegation, accountability, and outcomes-based operating rhythms.”

“Paid media performance marketer who managed a $50K+/month multi-location senior living portfolio across Google and Meta, focused on qualified lead volume, CPL efficiency, and occupancy growth. Uses structured testing, tracking/analytics (GA4 + call tracking), and cross-platform budget reallocation to stabilize CPL at scale and recover performance when lead volume drops.”