Vetted Customer Service Professionals

“Operations executive (Plant/Operations Manager → COO/CEO) with hands-on experience launching a greenfield manufacturing plant for Deluxe and driving Lean/cellular transformations. As COO/CEO at Midland Radio, grew the business from ~$40M to ~$63M in 4 years, scaling marketing headcount (3→15) and building 9 sales channels while optimizing manufacturing layouts and cross-training teams.”

“Operations and quality systems advisor who helps early-stage companies professionalize quickly—implementing ISO 9001-aligned document/vendor management, SOPs, and contracts while coaching founders through change. Has driven measurable process improvements across manufacturing and healthcare/clinical operations, including escalating a nurse productivity issue into a CAPA/IT fix that improved workflows for hundreds of nurses. Known as a cross-functional "Connector" who blends strategic guidance with hands-on execution and human-centered design.”

“Implementation/project management leader with experience in Weight Watchers' business solutions division managing ~44 strategic client accounts across marketing, tech, business ops, and executive leadership. As Director of Project Management at Tier One Solutions Group, proactively implemented Microsoft Project to improve executive visibility and deadline adherence; brings a leadership psychology lens to driving clarity, accountability, and discretion as a Chief of Staff-style partner.”

“Recruiting/Talent Operations leader who managed 6–12 person teams across two office locations and drove measurable process improvements. Standardized onboarding (cut ramp time by 2–3 weeks) and redesigned interview scheduling to move candidates forward within 24–48 hours, while leveraging Workday/Lever reporting and leading a GoodTime rollout with HR/IT/HRIS.”

“Brand and growth marketer with experience spanning global CPG and corporate brands through to healthcare/pharma and financial services. Known for consumer-insight-led repositioning and measurable, digital-first acquisition (notably CTV), plus executing U.S. market entry and scaling distribution into major retailers and pharmacies within months.”