Vetted Customer Service Professionals

Brian Watts

Screened

Senior Sales & Account Management leader specializing in medical devices and industrial safety (PPE)

Charlotte, NC32y exp

“Sales development/outbound-focused seller with 5 years of consistent quarterly results (20+ new accounts added to pipeline, 3–5 meetings set, 5–7 new opportunities; 40–60% close conversion). Experienced selling industrial safety solutions (hearing protection/OSHA, ladder protection, confined space fall protection) and advancing complex, distributor-involved deals—e.g., closing a shipbuilding ladder protection opportunity and uncovering 7 additional multi-year needs.”

Janice Yeung

Screened

Mid-level Marketing Professional specializing in cross-channel brand and growth campaigns

Toronto, Canada5y exp

“Growth and partnerships marketer with experience spanning Coca-Cola brand/creator collaborations and CMC Markets performance acquisition. Has sourced and closed a Hong Kong Disneyland partnership built around a digital game activation, and runs data-driven Google Ads GTM and funnel experiments (Search/YouTube/Demand Gen, retargeting, landing page CRO) focused on lowering CPA and increasing qualified leads.”

“Operations-focused leader with experience spanning client delivery, sales operations, and longer-term customer success initiatives at a reputation analytics firm and at Penta. Known for implementing systems (ClickUp, Salesforce/HubSpot, marketing tech) and rigorous reporting rhythms that improve executive visibility, accountability, and data-driven resource allocation; also supported an acquisition by preparing confidential financial documentation and contracts.”

Nkechi Iregbulem

Screened

Principal VC investor specializing in enterprise software, AI, and deep tech

San Francisco, CA5y exp

“Early-stage VC investor focused on proactive, outbound founder sourcing (heavy LinkedIn and stealth-founder alerts), with a track record that includes sourcing a unicorn investment through cold outreach. Has experience nurturing cold founder relationships into active deal flow (including early conversations with a Hermeus co-founder) and running a fast-moving pipeline with CRM, memos, and automated follow-ups; interested in pre-seed/seed, pre-consensus AI/frontier tech investing.”

“Senior video editor with 15+ years of expert-level Premiere Pro and After Effects experience, spanning full-length TV documentaries and major-brand social content (Nike Running, JP Morgan Chase, Mattel). Led editing for Mattel’s Hot Wheels Labs YouTube series with tens of millions of views, and brings a highly structured longform workflow from ProRes 422 transcoding through graphics, color, mix, and final delivery.”

Rory Catinella

Screened ReferencesStrong rec.

Director-level Talent Acquisition & Recruiting Leader specializing in scaling high-growth hiring

Southlake, TX15y exp

“Senior staffing/recruiting operations leader with large-scale, high-volume experience across Amazon and Integrity Staffing, known for building rigorous operating cadences, analytics, and documentation that materially improve productivity and rankings. Also led SaaS-enabled workforce solutions operations at Indeed Flex, implementing strategic account planning that cut high-risk churn by 77% while managing multi-market teams.”

“Early hire at FullCycle who owned high-trust fund operations initiatives spanning tax (K-1) process redesign, investor communications, and executive support. Known for building scalable systems (including an executive communication framework adopted as a team best practice) and for driving complex logistics like getting a team to Davos while keeping core fund operations running.”

“Operations/program leader who ran the global IRG100 Leadership Program, coordinating cross-functional workstreams and major partners (WPP, Google, Ipsos, TCS) using centralized roadmaps and executive cadences; delivered increased enrollment and a 4.8/5 satisfaction score. Previously managed strategic and day-to-day production operations for major multi-country sports campaigns at DIRECTV Panamericana (FIFA World Cup, Olympics, NBA), building pipelines, budgets, and vendor relationships across Latin America.”

Adam Jones

Screened

Executive Technology Leader specializing in omnichannel digital platforms and product strategy

Chicago, IL16y exp

“Founder of Token Events and former Executive Director of Technology in digital advertising who leveraged large datasets to identify a market gap in first-party/affinity data and digital rewards. Has multiple patents, raised $2.2M, built a beta product, and secured a signed LOI/MSA while launching into the Austin, TX market.”

“Former Division I athlete with 30 years in basketball and 20 years building a career training and mentoring players, including multi-season youth coaching and recruiting. Brings a character-first recruiting philosophy shaped by mentorship from high-profile coaches/players and is eager to create on-camera/social content to help families navigate the recruiting process.”

“Operations/process leader with experience in SaaS and RPO environments, known for turning tribal knowledge into scalable, measurable systems. Has built documentation and knowledge-management standards for 90+ person teams, used data and change agents to drive adoption, and delivered major productivity gains (~300%) through training and automated reporting. Also led cross-functional process mapping and implemented partner onboarding workflows directly in Salesforce to improve SI partner enablement.”

“Operations leader and consultant with deep experience scaling a PE-backed services business: as COO at Access Information Management, introduced KPI-driven management, industry-specific software/client portal, and incentive compensation to lift margins from 25% to 40%+ and help grow the company from ~$2M to $100M+ EBITDA. Later advised executive teams in Australia using open-book management and a rigorous accountability/metrics cadence to drive improved results.”

“Enterprise AE with deep telecom/ISP deal experience, including closing a large municipal ISP account (~150K subscribers) by multi-threading across engineering/marketing/product and C-suite while navigating local government approval hurdles. Known for high-stakes renewals/retention work—successfully salvaged an under-deployed, churn-risk customer into a 4-year extension with increased ACV—and for strong peer-ranked quota performance.”

Dylan Grassl

Screened

Senior Client Success & Events Leader specializing in media and live entertainment partnerships

Chicago, IL15y exp

“Sales development and event-sales professional currently at Yondr, blending inbound lead management with outbound prospecting to drive 8–10 meetings/week and ~50% inbound conversion. Helped lift department revenue 35% and built new sponsorship guidelines that secured strategic partnerships and referral-driven growth. Has experience supporting higher-value healthcare-sector deals ($125K–$750K) and managing longer sales cycles end-to-end.”