Vetted Customer Service Professionals

“Sales development professional with strong outbound and enterprise support experience, generating $2.5M pipeline and 15–20 meetings/month with a 45% meeting-to-opportunity conversion rate. Broke into the financial sector using ZoomInfo/LinkedIn Sales Navigator and Outreach sequencing, and helped win a $250K Nevada Department of Corrections deal by nurturing a CISO relationship over 8 months; known for exemplary Salesforce hygiene (Trailblazer certified).”

“Application Engineer supporting customers in a financial trading context, experienced in coordinating urgent patch upgrades and stakeholder communications to minimize downtime. Has hands-on production incident response experience troubleshooting a critical dashboard outage caused by a bad SQL execution plan, escalating with DBAs and deploying a fast fix, then documenting full RCA via problem tickets.”

“Game developer/team lead on the FPS zombie project "Dreadful" who wore many hats (project management, systems/level/UI design, AI assist, QA) and iterated heavily via playtests and heatmap data. Built and tuned UE5 Blueprint-based crowd-control/gravity abilities with cooldowns and actor filtering, and made scope-smart feature swaps by reusing existing systems to hit deadlines.”

“Senior Recruiter at Gusto with 10+ years spanning agency recruiting ops and in-house TA, leading a CX Invite team and coaching 3–5 recruiters. Known for scaling high-volume contact center hiring (20 hires/month) by redesigning interview workflows—cutting steps, introducing batch interview days, and driving measurable gains (candidate NPS +20, offer acceptance +10%). Experienced with Greenhouse, ModernLoop scheduling automation, LinkedIn Recruiter extensions, and Tableau recruiting dashboards.”

“Operations leader with deep experience scaling early-stage energy companies, including helping take Sunnova through an IPO and currently building Radial Power’s project development and accounting frameworks. Known for creating standardized, repeatable workflows (interconnections/community solar) and service operating models (centralized dispatch + local field service) that reduce cost, backlog, and time-to-NTP while enabling rapid growth.”

“QA tester with experience at Tokopedia (major Indonesian e-commerce) handling concurrent web/Android/iOS releases, including regression testing, stakeholder coordination, and full bug-ticket lifecycle management. Has additional PC/mobile game testing exposure (personal/adhoc) and uses AI tools to generate edge test cases and detect bug patterns; interested in taking on heavy, high-impact projects.”