Vetted Customer Service Professionals

Dhokhiy Mustofa

Screened

Mid-level FP&A and QA Analyst specializing in SAP BPC and financial planning

8y exp

“QA tester with a primary background in software/system testing who has supported console game testing on PS4 and Nintendo Switch, focusing on gameplay stability, UI behavior, save/load, and platform-mode performance differences. Has hands-on experience identifying a timing-specific PS freeze and supporting TRC/XR/LOT certification prep via checklist verification and blocker documentation, and uses AI to summarize regression logs for faster team decisions.”

Murat Bashelvaci

Screened

HR Director specializing in talent acquisition, people & culture, and organizational transformation

New York, NY22y exp

“People leader with experience at Ryan Specialty and Canon managing global, distributed teams and building cross-functional orgs. Has built a product design function (PM/UX/analytics) supporting internal platforms across regions and partnered with senior leaders on growth-driven organizational change using structured feedback loops to accelerate adoption.”

Leonard Payne

Screened

Senior Performance Marketing Leader specializing in paid media, lifecycle/CRM, and analytics

Detroit, MI23y exp

“Performance marketer managing high-spend, multi-platform paid media for major brands (e.g., Navistar, Buick), with end-to-end ownership from strategy to reporting. Uses multivariate testing and trend-based budget reallocations to drive measurable lifts (27–60% KPI improvements) and significant outperformance (2.8x vs forecast), and has experience removing conversion friction by replacing lead forms with landing page + chat-based flows.”

Usamah Paul

Screened

Mid-level Product Launch Administrator specializing in global e-commerce sports releases

Manchester, United Kingdom8y exp

“Web product lifecycle professional with hands-on experience taking licensed sports merchandise from start-to-finish and publishing it live on a website. Tracks operational throughput and content/catalog health via daily/weekly metrics (products processed, image sourcing/uploading, catalog updates) and applies structured planning for event timelines.”

Dane Copsey

Screened

Director-level Customer Support Manager specializing in video games and player support operations

Simi Valley, CA16y exp

“Game industry QA and customer support professional with experience at Zynga (QA tester in a small, highly collaborative studio) and 505 Games (customer support manager). Has supported live-service operations and major releases for 8+ years, combining community-driven bug triage/regression with strong cross-team reporting and player communication to drive fixes through verification.”

Cory Watson

Screened

Senior Performance Marketing Analyst specializing in paid search and marketing analytics

Glendale, CA6y exp

“Growth marketing creative lead with experience at Starz and 3.5 years at mute6, spanning subscription acquisition and Shopify-based DTC/eCommerce. Drives Meta/TikTok/YouTube performance by pairing end-to-end creative production and UGC direction with data-led iteration (CTR/CPA/ROAS), including fatigue diagnosis and rapid refreshes.”