Vetted Customer Service Professionals

“Light industrial staffing operations leader who scaled from multi-unit branch manager to Market VP overseeing four Dallas–Fort Worth branches (~$63M annual volume) and 56–58 direct reports. Known for data-driven SOP/operations turnarounds that lifted revenue 30%+ and gross profit 25%+ (President’s Club top 10%), plus leading a multi-market Employee Bridge mobile app pilot and tightening E-Verify compliance for high-volume accounts like HelloFresh.”

Veronica Andrews

Screened ReferencesStrong rec.

Executive Chief People & Operations Officer specializing in HR strategy and operational scale

Brooklyn, NY16y exp

“People/HR leader with deep org design and change-management experience, including leading a full-company restructuring at Mirimus in direct partnership with the CEO and VPs. Known for combining systems thinking with rigorous people analytics (engagement, churn, capacity, performance signals) to diagnose root causes, redesign operating models, and coach senior leaders through high-stakes transitions and ER situations.”

“Operations and supply chain leader who has launched new service lines and driven large-scale process modernization—most notably spearheading a shift from fax/phone ordering to EDI to boost throughput and reduce staffing needs. Has executive committee leadership experience as a Chief Supply Chain Officer and has also project-managed clinical service expansions in outpatient healthcare settings using Microsoft Project (which they’ve taught as an adjunct professor).”

“Compensation and payroll professional with hands-on ownership of end-to-end U.S. payroll and strategic compensation work, including a full-cycle comp redesign for 1,500 employees across corporate, sales, and technical roles. Stands out for combining operational payroll rigor with analytical compensation modeling, pay equity work, and finance-grade reconciliation controls.”

Bill DeVinney

Screened ReferencesStrong rec.

Executive Hospitality & Food/Beverage Operator specializing in multi-unit growth and brand building

Hershey, PA30y exp

“Experienced hospitality operator and entrepreneur with 30+ years of experience, including building businesses for VC- and PE-backed companies. Now self-funding an RTD adaptogenic tea and seltzer startup in Pennsylvania and preparing to launch into the CPG market across retail and e-commerce.”

“Entrepreneurial film producer with 30+ years creating award-winning media who has raised capital for multiple feature-length projects and navigated film-finance realities (escrow funding timelines, investor commitment risk). Applies a business lens to ventures (market sizing, scalability, differentiation) and builds cost-effective GTM using Meta/Facebook ads backed by strong creative storytelling and a broad creative network.”

“Operations/program leader with experience supporting CEOs and scaling organizations through rapid expansion and multi-team initiatives. Implemented RACI + Asana-based execution systems and built board/KPI reporting cadences that improved executive decision speed and visibility across departments. Has worked across startups and in a foundation environment in C-suite-adjacent roles.”

Steven Dewey

Screened ReferencesModerate rec.

Director-level sales leader specializing in OEM, aftermarket, and industrial equipment markets

Hudsonville, MI19y exp

“Public-sector sales leader in emergency vehicle and municipal fleet equipment who drove $90M in combined incremental growth across SoundOff Signal and Buyers Products. Stands out for winning entrenched government accounts through product-led displacement strategies, disciplined KPI/CRM management, and persistence in long-cycle agency sales, including converting Houston PD from a longtime competitor.”

“Videographer/producer with 3.5 years creating TV-focused restaurant/hotel and food content that is repurposed for YouTube and social clips. Recently led an hour-long Nantucket special involving travel and coordinating with small businesses unfamiliar with TV production, focusing on keeping clients comfortable on camera while delivering in fast-paced, run-and-gun environments.”

Abhishek Gupta

Screened

Mid-level Full-Stack Developer specializing in AI automation and RAG pipelines

Toronto, ON6y exp

“Frontend engineer who has led mobile-first and web React/TypeScript products end-to-end, including an expense tracking app handling sensitive financial data and a real-time messaging/activity dashboard with chat, presence, and contextual side panels. Emphasizes scalable architecture, rigorous component-boundary testing, and production-safe rollout practices (feature flags, analytics/logging, staged releases) to ship reliably in fast-paced environments.”

“Quota-beating sales professional with experience across HR/payroll SaaS (Paychex) and e-commerce advertising/platform partnerships (Virtual Supply). Known for building pipeline via disciplined outbound + channel referrals and for quantifying business pain into clear economic ROI; also developed a channel-partner playbook that increased referrals by proactively fixing service issues.”

“Game QA professional with hands-on PC/mobile testing experience on major titles including Call of Duty Mobile and PUBG Lite at Garena Indonesia. Has run full-cycle functional/regression testing plus live ops coordination across multiple regions, using standardized bug/reporting workflows and dashboards to keep distributed teams aligned. Familiar with the intent of console certification-style requirements (UI consistency, error handling, save/load, localization formatting) despite not having direct TRC/XR/LOT submission experience.”

“TSE with hands-on experience troubleshooting customer-reported data issues across APIs and SQL, coordinating with engineering on hotfixes, and translating risk to non-technical stakeholders. Has supported application security workflows using Veracode by generating reports, driving remediation via Jira, and tracking exposure metrics; also assisted customers with SSO setup (client ID/secret).”

Jyoti mishra

Screened

Director-level Scrum Master / Technical Program Manager specializing in Agile delivery

Dallas, Texas10y exp

“Director of Projects with experience owning HR operations processes from onboarding through exit and partnering with engineering to build/fix HRMS-related systems. Led cross-functional teams (engineering, QA, DevOps, operations, legal) to resolve data/tooling issues and improve operational rigor through Jira/Confluence documentation and multi-level code checks; also managed org-wide Jira licensing and user provisioning.”

Dominique Jackson

Screened

Director-level Sports & Youth Development Leader specializing in athletic program operations

Baltimore, MD6y exp

“Former Division III college football coach with extensive experience supporting collegiate and professional athletes, including work with Under Armour athletes (e.g., Kelsey Plum, Steph Curry) and Baltimore Ravens player engagement. While not hockey-specific, they emphasize end-to-end athlete guidance (goal-setting, transparency, family support) plus social media/profile-building to increase athlete visibility.”

PAVEL A ASPIAZU

Screened

Senior Paid Media (SEM/PPC) Manager specializing in Google Ads and Meta performance marketing

McLean, VA26y exp

“Paid media performance marketer with agency experience owning a high-spend account for ArcPoint Labs, running multi-channel Google Ads (search/display) and Meta campaigns to drive medical testing appointments and sales. Reported lifting ROAS from ~2x to ~6–7x within ~18 months while supporting expansion from 30 to 60 U.S. locations, using disciplined attribution, constant A/B testing, and structured campaign health audits.”

Sheldon Barrett

Screened

Mid-level Relationship Banker specializing in consumer and small business banking

New York, New York9y exp

“Relationship banker selling consumer and small-business banking products, using Salesforce-driven lead prioritization and a disciplined multi-channel outreach cadence (phone/email/text) to build and deepen a client portfolio. Leverages customer behavior insights to tailor conversations and drive outcomes like warm transfers to lending specialists, and has experience integrating newly launched banking products into client discovery.”

“Candidate explicitly stated they have no experience working with football athletes or athlete sourcing/conversion and withdrew from the application process when informed those were job requirements.”

“GS-9 federal civilian Human Resource Specialist supporting Navy recruiting at Fort Hamilton (Brooklyn), leading ~12 military recruiters and overseeing elements of contracting and security clearance processing via NASIS. Brings prior Army experience (medically discharged) plus a BS in Legal Studies/Criminology and is starting an MBA in Global Management & Leadership, with a strong data-driven approach to executive stakeholder decisions.”