Vetted Process Improvement Professionals

“HR/people analytics and transformation leader with experience at Royal Caribbean and Baptist Hospital, combining a graduate degree in business analytics with hands-on org design and change execution. Built HR analytics capabilities (predictive/causal approaches, data quality, storytelling) and partnered directly with a CFO to run a 2+ year finance reorg across a 26,000-employee, 14-hospital system, including writing 124 job descriptions and implementing a CoE/business partnering model.”

“HR leader with cross-border (U.S. & Canada) experience who has supported technical and data orgs (engineering, product, analytics/BI) as an HRBP/HR Director. Partnered directly with C-suite leaders to refresh mission/vision/values using a data-backed proposal and led the rollout across processes, policies, and employee resources, alongside driving succession planning, talent reviews, and compliant reorganizations.”

“HR leader who joined Polished as Head of HR days before the entire C-suite resigned, then partnered with new executives to restructure a $500M e-commerce organization using rapid internal promotions and manager development. More recently at Coforge, supported a North America population and used exit-interview and compensation data to address call-center turnover in Charleston, WV, alongside deep experience running sensitive ER investigations.”

“Sourcing/procurement professional with hands-on CAPEX equipment sourcing experience, building RFI/RFP packages, qualifying new vendors, and negotiating using market and internal spend data. Demonstrated process-improvement impact by redesigning proposal evaluations into a parallel workflow, cutting sourcing cycle time by ~20% while maintaining evaluation rigor.”

“Partnerships leader (Director of Partnerships at Frontify; previously supported Founder/CEO/President at Modicum) known for driving cross-functional alignment and executive productivity. Built U.S. market presence and expanded agency partnerships while implementing practical operating rhythms (trackers, leadership syncs, streamlined reporting) to keep senior teams aligned and moving quickly.”

“Talent Acquisition/Recruiting Operations leader with 10+ years driving large-scale K-12 district hiring, including staffing across 200 schools and managing thousands of candidates annually. Known for redesigning fragmented recruiting workflows and implementing ATS solutions (Lever, AppliTrack, Taleo, Oracle HCM) to deliver measurable gains: 15% vacancy reduction, 20% faster time-to-hire, 30% fewer compliance errors, and 25% faster onboarding.”

“Game QA professional with ~10 years in the SDLC and deep live-service experience, including owning QA for Destiny 2's Guardian Ranks progression system across multiple seasonal iterations. Experienced coordinating outsourced QA, building risk-based test coverage plans, and driving bug triage/verification loops end-to-end to protect player experience and sentiment.”

“QA/automation engineer with experience at Riot Games’ player platform, owning E2E automation for mission-critical authentication/account flows using Playwright/JavaScript plus API automation. Built CI merge gates and nightly verification with Slack reporting, and repeatedly caught backend-driven session/authorization regressions before production. Known for stabilizing flaky UI tests via selector strategy and network intercepts, and for influencing design early with testability hooks and telemetry.”

“Recruiting Operations leader in agency owner and licensed sales recruiting who has managed a 9-person sourcing team and driven measurable funnel improvements (35%+ pipeline increase) through workflow redesign. Owns ATS/CRM ecosystems (iCIMS, Yello) and has led major migrations/integrations (SuccessFactors, Oracle) while coordinating across controls, data, engineering, recruiters, vendors, and legal.”

“HR leader experienced in partnering with senior leaders through restructuring and process standardization, supporting multi-location organizations with diverse teams. Strong in org design/workforce planning, manager coaching, and change communications (talking points/FAQs), with a focus on minimizing disruption while monitoring engagement and attrition trends.”

“Recruiting Operations/Talent Ops leader who owns end-to-end TA process, tech stack, and vendors, with experience managing both small direct teams and 20+ person matrix groups. Led complex compliance-focused workflow redesigns (including consent and candidate-to-req linking with 97% completion in 24 hours) and served as TA project manager for a PeopleSoft-to-Workday HCM transition while keeping the ATS running, aligning US/Canada process differences through security and routing.”

“People/HR partner with experience supporting globally distributed teams at Justworks, Flatiron School, and WeWork (including greenfield operations in APAC). Has partnered closely with engineering/product/design/analytics leaders on job architecture, leveling criteria, and change rollouts, including coaching senior technical leaders on communication and engagement during mergers and restructuring.”

“TA/Recruiting Operations leader with 12+ years building and scaling end-to-end talent ecosystems across Celanese, Flex, Children’s Health, and Pierpoint RPO—managing teams up to 40+ and owning people/process/technology. Known for major transformations including iCIMS implementation, RPO integration with rapid 30-day go-live, and a Six Sigma-driven workflow redesign that improved throughput ~30%. Also designed high-volume global hiring programs using automation (hireEZ) and live client dashboards (Avature).”

“Senior Membership Manager at Chief who operated in a player/coach leadership role across US/UK teams. Partnered with CRO and RevOps to shift the business from a city-by-city model to a national GTM, scaling membership from 3,400 to 20,000+ and lifting conversion 10% through revamped workflows, enablement, and data-driven KPI dashboards.”

“Early ING Direct (2001) IT leader responsible for network communication architecture in a Cisco-based environment, building secure, always-on infrastructure for one of the early pioneers of online banking. Strong blend of security/compliance depth (EFTA, GLBA, AML) and operational improvement skills (KPIs, process mapping, cross-functional redesign), with an executive-facing communication style geared toward influencing budget and strategy.”

“Talent Ops/TA leader who has managed a 15-person combined recruiting + operations team and owned major HR tech initiatives, including end-to-end CRM implementations (Phenom People, GEM) and ATS/HRIS compensation-field integrations (PeopleSoft to Taleo). Known for measurable process improvements—cut time-to-fill from 100 to 65 days, increased offer acceptance by 20%, and boosted referrals by 30%—and for building analytics dashboards to pinpoint funnel bottlenecks and hiring manager responsiveness.”

“Internal audit/GRC professional who partners closely with engineering on access controls, change management, and remediation—often translating "technically compliant" states into realistic threat scenarios and business impact. Has driven measurable reductions in privileged-access exposure through least-privilege resets and recurring reviews, and has hands-on experience troubleshooting real-world deployment/integration issues (including in a manufacturing environment) using logs/metrics and strong escalation documentation.”

“Product-focused full-stack engineer with FedEx experience building an internal logistics dashboard for near real-time shipment status and performance metrics using Next.js App Router + TypeScript. Strong in production ownership and performance work—uses React Profiler/Chrome DevTools to eliminate expensive re-renders and applies Postgres indexing/query tuning validated via EXPLAIN ANALYZE to improve dashboard responsiveness.”

“Operations and general management leader with experience spanning Citibank (Regional VP), a startup COO/GM role, and industrial operations at Tatco. Has delivered high-impact operational and technology changes including a Paychex payroll migration for 150+ employees and an ERP/subscriber migration of 200,000+ records that improved marketing execution and sales enablement, while also managing executive alignment and sensitive workforce matters.”

“HR/People leader specializing in complex change and employee relations, including post-acquisition integration and multi-company rebranding environments. Built an end-to-end playbook to integrate 75 acquired employees (job mapping, comp/incentives, classification changes, HRIS/payroll execution, legal risk mitigation) that became a regional template, and is known for influencing resistant leaders while maintaining compliance and trust.”

“Operations leader who helped scale Kaseya from ~500 to ~5,000 employees, building and scaling core back-office teams (procurement, risk, corp ops, supply chain) with repeatable operating models and cadences. Combines hands-on "walk the floor" observation with financial analysis (e.g., inventory/balance sheet) to drive scalable efficiency improvements, including evaluating RPA and moving work to a lower-cost location (Costa Rica).”

“Senior cross-functional leader with deep experience in high-stakes compliance and executive operations, including executing a DOJ monitorship rollout (52 ethics/compliance processes in 3–4 months) and driving executive alignment through training and dashboards. Also led M&A at AT&T across strategy, diligence, and integration, and delivered measurable operational improvements like automating the financial close down to 1 day.”

“Operations leader managing a Northeastern US/Canada region with day-to-day responsibility for 17 facilities while also running multiple country-wide programs (goal/KPI and performance review for 130+ ops leaders, cleanliness across 90+ sites, and cost reduction). Previously led a PMO org reporting to a VP of Engineering and implemented a quarterly prioritization/resource allocation system across 200+ projects for a 500+ engineer organization.”

“B2B paid social specialist who has owned $50K+/month+ budgets across multiple accounts, including cybersecurity, using a full-funnel LinkedIn + Reddit approach. Demonstrated measurable impact (2x QoQ lead volume and 150% CPL reduction), rigorous testing practices (stat sig, single-variable tests), and hands-on tracking/debugging via GTM and LinkedIn conversion setup.”