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Vetted Process Improvement Professionals
Pre-screened and vetted.
Joseph Bonassar
Executive General Counsel specializing in global risk, compliance, and complex litigation
“First in-house General Counsel multiple times, brought in during high-change environments (notably Neopost’s acquisition of Hasler) to build corporate structure and operational/legal systems from scratch. Known for embedding contract management and governance into end-to-end workflows and for standardizing complex dealer distribution networks via pilot-and-scale approaches. Also led a first acquisition at a multinational specialty chemical company (Dymax) and currently advises a startup consolidating dental practices.”
Vaishnavi Dangety
Senior Talent Acquisition Operations leader specializing in scalable global recruiting programs
“Recruiting Operations leader who has managed 6–12 person teams and owned the full recruiting ops lifecycle, including ATS governance, reporting, capacity planning, and vendor coordination. Notably redesigned interview scheduling/feedback workflows to cut time-to-fill 25–30% for priority technical roles, reduce candidate drop-off ~20%, and boost recruiter load capacity 15–20% without sacrificing quality; also led an end-to-end CPAL ATS implementation reducing manual scheduling effort by ~40%.”
Monique Youmans
Senior Talent Operations leader specializing in recruiting workflows and people systems
“Recruiting/Talent Operations leader who managed 6–12 person teams across two office locations and drove measurable process improvements. Standardized onboarding (cut ramp time by 2–3 weeks) and redesigned interview scheduling to move candidates forward within 24–48 hours, while leveraging Workday/Lever reporting and leading a GoodTime rollout with HR/IT/HRIS.”
Douglas Elder
Director-level Product & Delivery Leader specializing in healthcare and enterprise software
“Healthcare product leader who rebuilt the NextCare Anywhere urgent care platform across mobile and web, dramatically improving booking conversion from 2% to 34% by simplifying the patient journey and fixing key caregiver workflows. Also brings emerging AI leadership in regulated environments, having helped define AI policy and pilot human-supervised workflows that delivered 30-40x documentation gains with 100% first-pass approval.”
Alicia Chaney
Senior Talent Acquisition & Talent Development Leader specializing in early-career and workforce transformation
“Talent/Recruiting Operations leader who has managed teams up to 6 and specializes in fixing broken interview pipelines through workflow standardization, scheduling automation, and ATS analytics. Built real-time dashboards in Lever/ATS to track aging, time-in-stage, and req health, and drove a 20% reduction in time to interview while improving candidate experience and hiring manager visibility. Experienced leading cross-functional tool/workflow implementations with HRIS and IT for high-volume early-career hiring.”
Bryan Vergel
Director-level sales leader specializing in revenue operations and client experience
“VP-level revenue leader with experience running a 50+ person, multi-function revenue organization spanning call center, intake, sales, onboarding, and customer experience. Brings strong operational rigor in forecasting, KPI design, compensation strategy, and cross-functional alignment, plus direct experience scaling fiber ISP market expansion and navigating complex, infrastructure-dependent enterprise deals.”
Executive engineering leader specializing in digital transformation, platforms, and regulated industries
Lew Donley
Senior Creative Design & Innovation Leader specializing in brand strategy and human-centered design
“Creative director/designer spanning high-polish marketing brand work and enterprise innovation: built a full podcast brand ecosystem and a cinematic historical visualization using Google Veo 3. Also led an AR/VR-assisted remote troubleshooting initiative at TriMas (HoloLens-style workflows), delivering a 40% MTTR reduction and cutting expert travel by 50%+ while standardizing reusable interaction components for global teams.”
Joe Haigerty
Senior IT Project Manager specializing in ERP, SaaS, and enterprise implementations
“Implementation leader with 7 years of client-facing experience delivering source-to-pay and contract management SaaS projects, including full ownership of governance, configuration, integrations, migration, and training. At Intelagree, managed 6-10 concurrent CLM implementations end-to-end and regularly worked with legal, procurement, IT, and C-level stakeholders to drive complex enterprise go-lives.”
Jason Daniel
Executive Restaurant Operations Leader specializing in multi-unit growth and turnarounds
“Operations leader with repeated startup/entrepreneurial experience building internal operating systems from the ground up—creating department-by-department SOP/policy manuals and implementing KPI-driven management. Strong in diagnosing issues via operational/financial data and rolling out scalable people systems (structured interviews, training/certifications, onboarding) with retention measured across 14/30/60/90-day cohorts.”
Bradley Krupkin
Executive Digital Marketing Leader specializing in performance media, SEO, and e-commerce growth
“Paid media strategist with ~25 years of client-facing performance marketing experience, owning seven-figure monthly budgets across Google Ads, Microsoft Ads, and Meta. Led an international North America campaign for Pirelli Tires that increased unit sales 37% in under a year, and has a track record of using rigorous testing and attribution to reallocate spend (including shifting budget from outdoor to digital to fill a luxury apartment building). Experienced advising automotive clients through 2025 market headwinds and retaining major accounts by translating complex performance data into decisive action.”
Charles Hui
Director-level Software Engineer specializing in SaaS web platforms
“Engineering leader managing two 6-person teams across internal tools and 14+ public brand websites, while staying hands-on in architecture and system design. Particularly interesting for teams exploring AI-assisted software delivery: they implemented a customizable multi-agent BMad workflow with human review gates across PM, architecture, development, QA, and DevOps.”
Guillermo Salas
Executive software engineering leader specializing in AI-augmented Healthcare SaaS platforms
“VP-level software engineering leader in a private-equity-backed company, overseeing a 50+ person org through aggressive growth and operational efficiency goals. Particularly strong in building the operating system around engineering—product-to-engineering governance, AI-augmented SDLC practices, ADRs, and feature-flag-driven delivery—to reduce ambiguity, dependency on institutional knowledge, and cycle time.”
Syed Muhammad Aun Jafri
Mid-level GTM Strategy & RevOps professional specializing in sales operations
“Startup operator with experience spanning Series D scale-up GTM strategy at Motive and earlier-stage marketplace operations at Fleek and BridgeLinx. Stands out for building operating infrastructure, redesigning sales compensation, and automating leadership reporting with measurable impact, including 12% sales efficiency gains, 40% less reporting overhead, and 9% better rep performance.”
Victor Perez
Senior Customer Success leader specializing in PropTech and FinTech
“Customer Success / product-facing account owner in a property management/rent payments platform, managing enterprise onboarding, adoption, and subscription conversion. Strong track record using CSAT/NPS and direct customer feedback to influence roadmap (e.g., shipping UX fixes within a sprint and reducing closed accounts ~10%), plus experience implementing AI chatbot/agentic workflows to improve support and drive upsell into partner services like mortgages and insurance.”
Christopher Lopez
Senior HR & DEI leader specializing in workforce culture transformation
“Talent acquisition leader and former COO who has led distributed recruiting teams (up to 20) and specializes in executive search and C-suite talent intake. Has driven enterprise recruiting transformations (talent intake overhaul, ATS implementation, workforce culture change) and delivered high-impact leadership hires including deputy commissioners for a prison system while scaling organizational leadership structures internationally.”
Charles Parsons
Executive product leader specializing in SaaS growth and product strategy
“Product and UX leader who has both rebuilt a dated messaging platform through iterative releases and launched a new Salesforce version from scratch. They combine hands-on product management, UX design, and human-centered AI thinking—especially around blended automation/manual workflows—and have also built and mentored early-stage product and design teams in a startup environment.”
Justin Warner
Executive Merchandising & Brand Strategy Leader in Fashion, Beauty & E-commerce
“Fashion buyer/category manager with end-to-end ownership of Shopbop’s evening business, using Excel-driven classification and pricing tier analysis to uncover demand opportunities and deliver +20% above annual sales target on higher margin. Experienced negotiating vendor sell-through agreements (e.g., Marchesa Notte) and using RTV to reduce inventory risk while maintaining full-price selling; also has a track record coaching buyers to drive incremental revenue (e.g., $350K unplanned full-price sales via an exclusive delivery).”
Nia Thompson
Senior HR Business Partner specializing in employee relations, global HR operations, and union environments
“People/HR leader specializing in change management, leader coaching, and people analytics—partnered with VP Operations and HR to execute a large-scale restructuring ahead of a major live event cycle with compressed timelines. Uses a systems-thinking, metrics-first approach (operational + engagement + adoption) and has resolved high-stakes ER conflicts involving retaliation allegations through neutral investigations and mediation.”
Paulina Paleothodoros
Director-level HR Leader specializing in benefits, compliance, and HRIS/ATS implementations
“Fractional HR/People Ops leader specializing in early-stage startups scaling rapidly without existing infrastructure. Has implemented ADP HRIS, standardized onboarding/recruiting/benefits/performance systems, and built multi-state compliance foundations—driving measurable outcomes like ~40% faster onboarding, time-to-hire reductions (56 to 34 days), and +12% retention while enabling founders to run processes independently.”
Golden Johansson
Executive Operations & Consulting Leader specializing in law firms and tribal enterprises
“Operations leader (including COO experience) who has built and optimized internal operating systems for growing organizations, notably formalizing SOPs, org structure, KPIs/incentives, and business continuity for a scaling law firm. Also experienced translating board-level direction into executable, measurable plans at Seminole Tribe of Florida, using clear visuals and dashboards to mentor leaders without formal operations backgrounds.”
Aarush Monga
Intern Portfolio Strategy & Sourcing professional specializing in supply chain analytics
“Sourcing/NPI leader with hands-on expertise in should-cost modeling and contract negotiations (including exclusivity and lifecycle cost-downs), leading supplier onboarding through industrialization and SOP. Demonstrated proactive trade/duty risk mitigation by driving a phased localization plan that reduced part costs by 15% then an additional 20%, and has a track record of turning around underperforming suppliers to stabilize samples and improve OTD.”
Amanda Melendez
Mid-level Customer Success Manager specializing in SaaS onboarding, adoption, and retention
“Customer Success/implementation leader with enterprise experience at ADP managing payroll tax compliance for major brands (e.g., McDonalds, Staples, Williams Sonoma) and coordinating closely with product/compliance/engineering to reduce errors and escalations. Also led cross-functional operational rollouts at Starbucks, improving customer satisfaction by 27%, and currently at Together Groups influencing product roadmap via therapist/participant feedback to lift onboarding engagement by 40%.”
Kavyashree Sudhakar
Junior Business Analyst specializing in operations and banking workflows
“Entry-level data/business analytics candidate with hands-on experience building SQL and Python workflows to clean fragmented subcontractor data, generate risk scores, and feed Power BI dashboards. Also demonstrated strong operational analytics impact at Amazon by defining and operationalizing process-quality metrics that reduced CPO rate from roughly 10% to 0.6%.”