Vetted Process Improvement Professionals

“Operations leader with 15 years of experience managing teams up to 15 across IT, healthcare, accounting, and financial domains. Focused on KPI-driven performance, revenue/new client development, and process improvements (including implementing communication touchpoints) and has led a Bullhorn implementation with recruiters and account managers.”

“Sourcing/PD leader with 15+ years in home categories (home textiles, furniture, area rugs, home decor) who has owned end-to-end programs for major US retail, including vendor qualification across China/Vietnam and trade-risk mitigation by diversifying sourcing to Vietnam/Malaysia. Known for disciplined milestone tracking (T&A calendars, ETD/ETA) and rebuilding supplier relationships to restore sampling and drive order placement.”

“CTO-level leader who drove a major post-buyout transformation at NPact—modernizing engineering (CI/CD, QA, observability), moving products toward SaaS/cloud, and scaling the org from ~20 to ~70 while maintaining 97% retention. Uses instrumentation and workflow analytics (including Atlassian-derived data) to improve delivery, citing an ~80% reduction in feature/bug churn through better scoping and requirements. Comfortable with board-level ROI decisions and customer/fundraising conversations, translating technical tradeoffs into clear business outcomes.”

“Revenue/sales operations and GTM builder for early-stage startups who designs repeatable sales processes (CRM pipeline stages, MEDDPICC, Challenger Sales) and operating cadences (OKRs) to improve conversion and forecasting. Also mentors product/technical founders—e.g., through the Canadian Technology Accelerator—helping a fintech founder establish segmentation, metrics, and an outbound motion that produced early recurring revenue and investor readiness.”

“Recruiting Operations/Talent Ops leader who has managed both onshore and offshore recruiting teams and trained branch managers nationally on VMS tools. Known for redesigning ATS workflows and building recruiting dashboards to reduce time-to-hire in high-volume environments (including call center hiring), while improving candidate experience through scheduling and intake process standardization.”

“Former CPA-firm partner and multi-time C-suite operator who helped build foundational operating systems for McDonald’s in its early public-company years (including franchise/store manuals and a property management system). Later served as CFO in the early video game/pinball industry and helped orchestrate the Seeburg Jukeboxes acquisition and development of the first CD jukebox with Sanyo. As an executive at Whitney Information Network, grew the business from roughly $2–3M to ~$250M in annual billing, ultimately becoming President.”

“Startup/scale-up operations leader who repeatedly builds lightweight but rigorous operating systems (OKRs/KPIs, agile/Lean cadences, PMO, financial controls, People Ops) from scratch and through change resistance. Cites measurable outcomes including 38% faster execution, 12x user growth, major cost reductions, and valuation increases (e.g., $6M to $56M in <12 months) across companies including DocuGuardian, Washify, NxtWash/NextWash, and Parkidy.”

“Marketing creative and campaign operator who builds polished, customer-centric microsites that centralize catalogs, brochures, photography, and video assets for new launches. Uses Figma to document and communicate project lifecycles and process improvements, and pairs creative production with customer surveys/interviews to improve accessibility for less tech-savvy users.”

“Apparel sourcing/product development professional with experience owning vendor allocation, costing, and production timelines at Donni Charm. Builds T&A/WIP systems to manage samples, approvals, and IH/OTD milestones, and partners cross-functionally with finance/design to protect margins and mitigate duty risk. Known for improving supplier outcomes (e.g., dye houses) through clearer technical communication and production tools like sew-bys and pattern cards.”

“Partnered with senior leadership to roll out an organization-wide rebrand of mission and vision, then trained employees in cohorts of ~20 using structured materials (booklets, PowerPoint, videos) and facilitated Q&A to drive adoption. Applies a data-driven approach to organizational challenges by analyzing turnover and exit interview trends to identify common themes.”

“Logistics sourcing professional with hands-on experience optimizing domestic freight operations end-to-end—from spend analysis and RFPs to carrier negotiations—delivering 15% cost savings and a 12% on-time delivery improvement. Leverages market indicators (fuel, freight indices, currency) for cost forecasting and improved sourcing timing, and has driven process efficiency by automating bid comparisons to cut RFP evaluation cycle time by 30%.”

“Supply chain/materials professional with experience at EOS Energy driving a materials and inventory improvement initiative tied to production readiness for critical components. Focuses on data-driven risk identification (high-risk SKUs, shortages, lead-time delays), dashboard/ERP+Excel tracking, and cross-functional escalation processes to keep production schedules on track and improve supplier execution.”

“Growth/partnership leader spanning gaming, creator ecosystems, and consumer/B2B GTM with unusually strong network reach (senior contacts across major tech). Built a white-label game hosting partner channel at Shockbyte to $5MM+ net new ARR with minimal investment, and previously conceived/negotiated a globally scaled Kinect experiential retail strategy attributed to 1M+ units and ~$500MM revenue. Also led FreshBooks’ early GTM and scaling from ~$500K to $15MM+ annual revenue while growing teams from 3 to 50–75.”