Vetted Change Management Professionals

“Operations leader with repeated startup/entrepreneurial experience building internal operating systems from the ground up—creating department-by-department SOP/policy manuals and implementing KPI-driven management. Strong in diagnosing issues via operational/financial data and rolling out scalable people systems (structured interviews, training/certifications, onboarding) with retention measured across 14/30/60/90-day cohorts.”

“Engineering leader managing two 6-person teams across internal tools and 14+ public brand websites, while staying hands-on in architecture and system design. Particularly interesting for teams exploring AI-assisted software delivery: they implemented a customizable multi-agent BMad workflow with human review gates across PM, architecture, development, QA, and DevOps.”

Mandy Anger

Screened ReferencesStrong rec.

Executive product leader specializing in EdTech and AI-powered learning products

Idaho Falls, ID16y exp

“Education-focused product leader with a career spanning Waterford, WGU, ETS, Stukent, and Accelo, combining zero-to-one AI product building with portfolio-scale operating rigor. Particularly compelling for mission-driven edtech roles: they launched an AI-powered K-12 product line with five state agency partnerships in under a year and consistently frame AI as a tool to amplify, not replace, educator and tutor judgment.”

“HR analytics and systems leader with experience managing distributed teams and building executive-level workforce metrics. Delivered a rapid SAP SuccessFactors Performance and Compensation implementation (12–14 weeks) to hit time-sensitive review and bonus cycles, and has driven high-impact change initiatives including a 12+ year employee financial wellness program and data-led restructuring that significantly reduced layoffs.”

Dean Graves

Screened ReferencesStrong rec.

Executive Business Leader in corporate strategy, M&A, and global outsourcing/SaaS transformation

Las Vegas, NV25y exp

“US leader for Freeman Clark (fractional IT leadership services) who drove a >$1.5M capital raise tied to repositioning the US business as a standalone entity. Previously led a turnaround at Environmental Data Resources by unifying fragmented data/SaaS platforms and landing Wells Fargo and JPMorgan Chase on significant 5-year subscriptions through co-designed solutions; also has GTM leadership experience in a PE-backed startup (LogicSource) spanning sales through delivery alignment.”

“Implementation project manager with 10+ years delivering complex SaaS programs in healthcare and fintech, including payment integrations, onboarding, migrations, and operational/clinical workflow initiatives. Has owned 4-6 concurrent enterprise implementations at CVS and Fiserv, with strong executive reporting, governance, and cross-functional delivery through go-live.”

“Talent acquisition leader and former COO who has led distributed recruiting teams (up to 20) and specializes in executive search and C-suite talent intake. Has driven enterprise recruiting transformations (talent intake overhaul, ATS implementation, workforce culture change) and delivered high-impact leadership hires including deputy commissioners for a prison system while scaling organizational leadership structures internationally.”

Charles Parsons

Screened ReferencesStrong rec.

Executive product leader specializing in SaaS growth and product strategy

Southbury, CT20y exp

“Product and UX leader who has both rebuilt a dated messaging platform through iterative releases and launched a new Salesforce version from scratch. They combine hands-on product management, UX design, and human-centered AI thinking—especially around blended automation/manual workflows—and have also built and mentored early-stage product and design teams in a startup environment.”

“People/HR leader specializing in change management, leader coaching, and people analytics—partnered with VP Operations and HR to execute a large-scale restructuring ahead of a major live event cycle with compressed timelines. Uses a systems-thinking, metrics-first approach (operational + engagement + adoption) and has resolved high-stakes ER conflicts involving retaliation allegations through neutral investigations and mediation.”

“Fractional HR/People Ops leader specializing in early-stage startups scaling rapidly without existing infrastructure. Has implemented ADP HRIS, standardized onboarding/recruiting/benefits/performance systems, and built multi-state compliance foundations—driving measurable outcomes like ~40% faster onboarding, time-to-hire reductions (56 to 34 days), and +12% retention while enabling founders to run processes independently.”

“Application Engineer supporting customers in a financial trading context, experienced in coordinating urgent patch upgrades and stakeholder communications to minimize downtime. Has hands-on production incident response experience troubleshooting a critical dashboard outage caused by a bad SQL execution plan, escalating with DBAs and deploying a fast fix, then documenting full RCA via problem tickets.”

Golden Johansson

Screened

Executive Operations & Consulting Leader specializing in law firms and tribal enterprises

Parkland, FL18y exp

“Operations leader (including COO experience) who has built and optimized internal operating systems for growing organizations, notably formalizing SOPs, org structure, KPIs/incentives, and business continuity for a scaling law firm. Also experienced translating board-level direction into executable, measurable plans at Seminole Tribe of Florida, using clear visuals and dashboards to mentor leaders without formal operations backgrounds.”

Christopher Williams

Screened

Executive Real Estate Investment Leader specializing in military, student, and multifamily housing

West Chester, PA36y exp

“Early GMH Associates employee who helped build the business development/operations approach that capitalized on new DoD MHPI legislation, scaling from a 4-person team to a national privatized military housing leader. Cites a turnaround from negative NOI to $50M NOI and growth to 1,400+ employees across 56 properties valued at $10B+, driven by KPI-based management, monthly P&L/satisfaction reviews, and strong client discovery and delivery discipline.”

Diana Ramirez

Screened

Director of Customer Success specializing in enterprise SaaS implementations and AI platforms

San Francisco, CA25y exp

“Enterprise CSM/program lead specializing in AI-powered search and workflow automation, who owned an end-to-end generative AI chatbot rollout that replaced manual Excel-based RFP processes and achieved 4.5/5 CSAT. Leveraged outcomes to expand the account into two additional use cases (tripling ARR) and has a track record of influencing product priorities (UI personalization) and driving Voice AI expansions tied to operational support workflows.”

“Builder-minded founder who co-started Renew-IQ, an insurtech company that landed successful pilots with major insurance brokerages and wholesalers without raising capital. Demonstrated practical enterprise product judgment by overcoming adoption challenges through integration with required compliant systems, improving user satisfaction, communication, and efficiency.”

Mahima Baddur

Screened

Mid-level Business Analyst specializing in data analytics and enterprise operations

5y exp

“Business/data analyst with Johnson & Johnson supply chain experience, focused on turning messy SAP, legacy, and Excel data into validated reporting datasets and Power BI dashboards. Stands out for combining SQL and Python automation with strong KPI design around inventory planning, inventory turnover, and demand analysis in a complex enterprise environment.”

“Salesforce developer with hands-on ownership of a complex Live Chat to Enhanced Chat migration, including LWC pre-chat forms, Apex/API integrations, Omni-Channel, Flow-based routing, and production rollout. Stands out for solving a difficult transcript-delivery requirement by designing an alternate conversation retrieval approach using Messaging Session, Apex callouts, and scheduled jobs.”

Shane Howard

Screened

Executive technology and operations leader specializing in consulting, SaaS, and digital transformation

Salt Lake City, UT32y exp

“Serial operator and founder with four exits, including a recent business sale after raising $750K, and experience leading 17 acquisitions. Has held CEO, CIO, and global delivery/operations leadership roles across VC-backed, PE-backed, and high-growth companies, with a strong track record in GTM, operational scaling, and building repeatable cross-functional systems for growth and exit.”

“Product leader with a rare mix of healthcare, HR tech, mobile, and AI experience. They rebuilt UPMC's member app for 3M members while pioneering a product-based funding model inside a large enterprise, and later drove 80%+ revenue growth at JazzHR by reshaping marketplace UX for SMB buyers. Their AI work is notably human-centered, with explicit fairness, compliance, and approval guardrails.”

“People leader with experience spanning both large enterprises and smaller companies, partnering closely with executives on high-impact workforce decisions. Stands out for combining strategic HR judgment with analytical rigor across M&A integration, compensation design, workforce planning, and rapid scaling, including 55% headcount growth in a year.”

“Enterprise platform engineering leader who identified platform engineering as a major opportunity at Kyndryl and built an entire internal practice around it by codifying the offering and evangelizing it across leadership. Now exploring founding an agentic AI developer platform aimed at reducing variance and improving consistency in building/deploying cloud-native applications; has not raised capital yet.”

“Talent acquisition leader with experience at Grey, Publicis, and Taylored Search who specializes in building and restructuring recruiting teams and embedding TA into strategic business planning (including new business/RFP pipelines). Known for bringing market data and candidate sentiment into executive org-design decisions to improve hiring outcomes, speed offer approvals, and increase acceptance rates.”

“Recruiting leader with 15 years of people management experience (up to 10 recruiters) and deep, hands-on executive search background from 5+ years at Samsung, supporting four SVPs and filling roles up to VP level. Known for streamlining complex hiring processes—cut Samsung’s 100+ page recruiting SOP and overall process roughly in half—resulting in a significant drop in time-to-fill and improved stakeholder satisfaction.”

“Global talent acquisition/executive search leader from FIS Global who managed a distributed recruiting org and partnered closely with HRBPs and C-suite leaders. Has driven enterprise-wide recruiting lifecycle improvements (including onboarding programs to reduce attrition) and engaged in strategic initiatives like an AI council tied to product roadmap decisions.”