Vetted Customer Service Professionals

Gustavo Lander

Screened

Mid-level Marketing & Data Analyst specializing in BI, sales planning, and process automation

Madrid, Spain6y exp

“Partnership and growth professional with experience closing 5+ sponsorship/partnership deals for a flagship conference (LPN Congress & Expo) through cold outreach and tailored packages, then measuring ROI via post-event lead/sales tracking. Also brings CPG and B2B marketing experience from Mondelez and agriNews, including data-driven in-store GTM diagnostics and iterative lead-gen funnel optimization (landing page + social + email).”

“Candidate participated in Launch Factory's venture studio selection process, which introduced them to a formalized startup methodology, and then went on to found and recently exit their own business. They are highly motivated to keep building companies, with a clear emphasis on creating products that serve a community and validating market need through product-market fit.”

Cia Hang

Screened

Executive IT and Operations leader specializing in digital transformation and security

Chicago, IL13y exp

“Candidate is very familiar with the venture capital and broader investment landscape, but is not interested in founding a company. They have worked with several TPG-backed or TPG-owned organizations, helping drive business scaling, cost reduction, and execution against investor governance requirements.”

“Growth/demand gen marketer with strong partnership negotiation experience (notably renegotiating a G2 deal into a 3-year agreement) and a track record of measurable pipeline and ARR impact. Leverages buyer-intent data (G2/Gartner), competitor intelligence, ABM/LinkedIn, and product-led in-app triggers to drive lead growth, conversion improvements, and enterprise upgrades.”

“Worked on a long-running, high-dependency production rollout in financial post-trade systems, delivering trade-booking functionality on post-trade feeds used by multiple downstream teams. Emphasizes cross-team/external-team coordination and extensive testing to avoid disruptions, with additional experience improving application reliability via VPN-based resiliency measures.”

Nicholas Picarelli

Screened

Senior Procurement Manager specializing in hospitality FF&E/OS&E sourcing

Los Angeles, CA8y exp

“Procurement/sourcing professional with experience at Avantstay, owning end-to-end sourcing for furnishing new properties under tight go-live deadlines. Demonstrated trade/tariff cost mitigation by shifting a Canada-based linen supply flow to bulk US warehousing, and built cross-functional SOPs and vendor KPIs to improve operational execution despite lacking an ERP.”

“Built a production, real-time clinical documentation system at HCA that converts doctor–patient conversations into structured clinical summaries using speech-to-text, LLM summarization, and RAG. Demonstrated measurable gains from medical-domain fine-tuning (clinical concept recall +18%, ROUGE-L 0.62 to 0.74) while meeting HIPAA constraints via PHI anonymization and encryption, and deployed via Docker/FastAPI with CI/CD and monitoring.”

“Operations-focused advisor who has helped organizations scale through major transitions (including doubling headcount and moving from fully remote to hybrid) by implementing structured scheduling, space planning, and documented processes. Uses EOS/Level 10 to drive accountability and execution, and has mentored a young executive team through role definition, ownership transfers, and exit planning culminating in a $12M sale.”

Ella Conger

Screened

Entry Client Service Associate specializing in expert networks and market research

New York, NY1y exp

“Outbound business development professional with experience in finance and expert network services (AlphaSights, Fred Alger Management). Has owned end-to-end prospecting and multi-channel outreach (email/LinkedIn/phone), building CRM-based tracking and prioritization processes to improve response rates and generate qualified discovery calls.”

Brandon Call

Screened

Executive Talent Acquisition & People Operations leader specializing in global recruiting and HR tech

20y exp

“Global Talent Acquisition/Recruiting Operations leader who has scaled and standardized end-to-end recruiting across regions and large teams (5–95), including major ATS/HCM implementations (Workday, Lever, Greenhouse, BambooHR). Known for rebuilding “Frankenstein” recruiting orgs into measurable operating models—cutting time-to-fill 28%, improving forecast accuracy to 5–10% variance, and boosting hiring manager satisfaction by 30+ points—while building offshore sourcing capability (South Africa delivering 55–60% of early funnel).”

Bria Marks

Screened

Entry-Level Game Designer & Gameplay Programmer specializing in Unity and Unreal Engine 5

Los Angeles, CA1y exp

“Game designer with hands-on experience shipping and tuning a branching memory-deletion narrative system in Unity (Echoes of Memory), focused on creating emotional tension through meaningful player choice. Also builds and iterates cooperative level layouts in Unreal Engine 5 with ~1-week idea-to-playtest cycles, collaborating closely with teammates on Blueprint implementation.”

Gabriel Hatewa

Screened

Senior Customer Success Engineer specializing in SaaS and FinTech client solutions

San Francisco, CA8y exp

“AppSec-focused customer-facing practitioner with Worldpay experience advising clients on fraud reduction via stronger transaction validation and monitoring, translating technical controls into quantified business risk to secure buy-in. Has quickly learned and supported SonarQube in production by integrating it into CI/CD and guiding remediation, and has implemented security integrations in Kubernetes with secrets management and observability while resolving RBAC/network policy issues.”

João Barbosa

Screened

Junior Computer Science Engineer specializing in AI-driven game dialogue systems

Oeiras, Portugal4y exp

“Unity generalist who has shipped a solo VR tangram game for Meta Quest, handling everything from asset art to mechanics and multi-level logic. Built an original 2D top-down pixel-art game (“Mental Twist”) combining campus exploration with puzzle-based courses and a time/HP/XP-driven progression and grading system; prefers structured production environments and is currently seeking a 9-to-5 schedule.”

“Founder building Hubub, a digital concierge startup that automates business client entertainment workflows from reservations and ticketing to CRM updates and expense reporting. They have a business plan, 500 beta users, positive traction around event discovery, and are exploring a partnership with a major credit card company while prioritizing compliance and expense features next.”

“Sales candidate from Enterprise Mobility with a strong track record of growing local partnership business through phone-first prospecting and relationship selling. They cite 20%+ annual growth, consistent quota attainment, and turning their branch into a flagship location, including converting a key body shop account from split business to 100% share and using that win to expand across nearby shops.”

“Outbound-focused candidate with experience spanning EV charging/business development and e-commerce agency outreach. They combine cold calling, digital marketing, and message testing to generate qualified conversations, including booking local business owners to speak with a CEO about EV charger installation and app-host partnerships.”

Pierre Didisheim

Screened

Junior business development candidate specializing in outbound prospecting for AI/SaaS

New York, NY6y exp

“Nontraditional SDR candidate coming from acquisition research and media operations. At Anvil Partners, they built a daily qualified target pipeline by screening 100+ companies per day across sectors like private equity, behavioral health, HVAC, and daycare using both data tools and manual research; at FOX News, they developed strong high-pressure stakeholder communication skills navigating senior producers and sourcing on-camera interviews under deadline.”

“Founder-led CRM/lifecycle marketer and early-stage operator who built a narrative-driven email program at Andine, contributing to 3x Black Friday sales YoY through segmentation and A/B-tested optimization. Also helped launch the Cleo concept shop, generating $200K in first-quarter revenue while owning backend operations (inventory, reporting, vendor outreach) and hiring/training a 4-person sales associate team.”

“Education staffing sales professional (4+ years) focused on school districts, selling primarily to Special Education directors and expanding into new departments like Social & Emotional Learning. Known for building trusted relationships and improving operational processes—most notably pre-onboarding talent to cut fulfillment time from weeks to days and exceeding a 2025 growth target by increasing weekly book of business from $35K to $62K.”

Kent Hargrave

Screened

Executive Healthcare IT Leader specializing in enterprise strategy, cybersecurity, and clinical systems

Seattle, WA32y exp

“Candidate is not interested in entrepreneurship or founding a company and prefers working for others. Has limited familiarity with the VC/accelerator landscape, with indirect exposure through colleagues who pursued VC funding.”

“Candidate appears to come from a financial planning/business development background and is strongest in outbound prospecting, relationship-based selling, and pipeline management. They described turning cold or initially unresponsive prospects into qualified opportunities and clients through tailored messaging, structured discovery, and disciplined follow-up.”

“Merchandising/brand partnerships professional with hands-on experience sourcing and executing end-to-end fashion deals (e.g., Lemaire), including line reviews, budget and terms alignment, and coordinating launches with marketing/social teams. Uses detailed performance data (OTB, SKU productivity, margin, sell-through, and attribute-level insights like color/material) to build assortments—especially in complex categories like footwear—and applies structured post-launch reviews plus remediation tactics (markdowns, RTV/swaps) when launches underperform.”