Vetted Sales & Business Development Professionals

“Dynamics 365 Project Operations/Field Service implementer focused on operational execution—built foundational task tracking and expedited field-service scheduling with improved visibility, alerts, and billing/sales record traceability. Uses interviews plus pilot/testing to refine UI and business processes for adoption, and applies A/B testing techniques to both marketing emails and D365 form experiences while partnering with the D365 product team to address bugs and usability.”

“Customer support professional with Scrum Master and Product Owner certifications who has handled high-stakes account security incidents (including locking down an account to protect over $200k) and troubleshot live data feed integrations (XML/socket) by identifying IP whitelisting mismatches. Emphasizes transparent stakeholder communication, escalation, and building internal wiki documentation to prevent repeat issues.”

“Enterprise Customer Success/Renewals leader who owned onboarding through renewal for large accounts (including a $500K ARR deal) and is described as the global leader for renewals in their org. Strong in executive stakeholder alignment, QBR-driven success planning, and structuring complex multi-year renewals/expansions (e.g., fintech ramped license growth with co-terming and pricing strategy) while influencing product roadmap via quantified ARR impact.”

“Retail buyer/category manager with experience rebuilding underperforming programs end-to-end through data-driven assortment strategy, supplier selection, and product/value engineering. Led a pet beds turnaround (70% sell-through in week one; category mix from ~20% to ~35% and primary IMU driver) and previously drove a licensed sports vendor at Amazon from a $550K projection to $1.7M by re-framing assortment planning around turn and product-type insights.”

“Enterprise/strategic Customer Success professional for an AI product who owns accounts end-to-end (onboarding through renewal) and drives measurable outcomes. Notable wins include boosting adoption from 30% to 90% in two months, improving retention by 17% and CSAT by 24%, and partnering with Sales to secure a ~$300K ARR expansion by tying a reporting add-on to quantified time savings.”