Vetted Sales & Business Development Professionals

“Enterprise customer success / account leader with experience owning large accounts end-to-end (onboarding through renewal) and delivering strong outcomes (95% retention, >90% usage, 98% CSAT). Demonstrates strong executive stakeholder management and cross-functional leadership—running war rooms to unblock integrations quickly and influencing product roadmap based on aggregated enterprise feedback (30% reduction in customer issues). Also brings GTM/analytics and CRM reporting expertise to modernize attribution and forecasting workflows for global enterprise customers.”

“Enterprise account leader at Amazon owning the Samsung relationship end-to-end across PCs, tablets, and wearables, blending sales conversion, operational execution (inventory/demand planning), and marketing investment strategy. Delivered a 15% lift in platform adoption and improved CSAT from 3/5 to 4/5 in H1 2025, while navigating complex stakeholder conflicts (finance, demand planning, customer) and driving cross-functional fixes to catalog/listing issues ahead of major launches.”

Johnny Davis

Screened

Senior Enterprise Customer Success Manager specializing in SaaS adoption and digital transformation

San Jose, CA18y exp

“Enterprise Customer Success leader (10+ years) with experience at Zscaler and supporting Fortune 500 customers, driving high adoption and renewals through metric-driven governance and executive stakeholder management. Known for cross-functional incident leadership (including coordinating with Apple and Product to ship a patch) and for enabling significant expansions (e.g., $600k+ add-on before renewal and a $750k DLP deal) while building Salesforce Marketing Cloud/CRM analytics and enablement tooling.”

“Enterprise Customer Success/Account Manager with deep Braze martech expertise, driving adoption, renewals, and expansion across major consumer brands. Notable wins include growing a nationwide coffee retailer account from $400k to $1.2M, securing a $100k+ TAM upsell through expectation resets, and turning a churn-risk DTC onboarding into a case study and conference speaker via cross-functional execution and product feedback loops.”

“Enterprise performance marketing/account leader who managed a finance advertiser end-to-end for ~3 years, maintaining 100% retention while expanding from 3 to 11 geographies and hitting 101% of annual targets. Strong in experimentation-led growth (risk-managed A/B tests for bidding strategy adoption) and in translating customer pain into scalable product improvements (automated daily reporting feature adopted across the platform).”

Jebiaus Brown

Screened

Senior Customer Success Manager specializing in Enterprise SaaS retention and expansion

San Francisco, CA9y exp

“Senior Enterprise Customer Success Manager in the Bay Area with a highly data-driven, AI-assisted approach to enterprise retention and expansion. Describes end-to-end ownership of large accounts (including a $300K+ account), using health scoring, sentiment/risk extraction from calls (Gong/ZoomInfo/Gainsight), and quantified business cases to influence product roadmap and secure renewals/expansions (100% GRR, 115% NRR, NPS target 72). Experience advising on martech/GTN tooling (Salesforce, Gainsight, Looker/Tableau) and applying SEO/analytics narratives in executive business reviews.”

“Technology/IT leader with experience spanning healthcare software (Medicaid/Medicare) and large-scale media production IT. At O'Neil Digital Solutions, drove a configuration-first standardized platform that cut client onboarding from months to weeks and helped position the org to double its client base. At 20th Century Fox Television, led a major security and cloud-network standardization initiative post-Sony hack, enabling secure worldwide production at scale (~50 productions/year).”

“Infrastructure/platform engineer with hands-on experience running production and non-production Amazon EKS clusters, including upgrade processes and reliability monitoring via Prometheus/Grafana. Also administered on-prem VMware vSphere/vCloud Director and handled a significant vSwitch/VLAN outage, and uses Terraform + Terragrunt with S3 remote state and release-based drift detection across dev/stage/prod.”

“Enterprise-focused SDR candidate with experience prospecting into some of the largest companies in the world using multi-channel outbound, personalized trigger-based messaging, and multithreaded stakeholder outreach. They report never missing quota, worked toward quarterly goals of 20 meetings and $1M in pipeline, and are especially motivated by founding SDR environments where they can help build the pipeline engine from scratch.”